Dell OptiPlex - Recent Questions, Troubleshooting & Support

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I have just removed the Crypto Locker virus from a

Pull the hard drive, clone it, make sure you have the data. Then redo the machune
11/10/2023 6:45:20 AM • Dell OptiPlex... • Answered on Nov 10, 2023
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We have a Dell Optiplex

8/24/2023 2:18:37 AM • Dell OptiPlex... • Answered on Aug 24, 2023
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How to reset dell optiplex 755 motherboard

Press and hold the F2 key while booting. In Bios, return everything to the factory defaults. This should do it.
7/9/2023 11:32:51 PM • Dell Optiplex... • Answered on Jul 09, 2023
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How can I tell if my Dell 740 Desktop with cover release lever is locked.

Sounds like you are describing a binding issue with the latch.

From this video link, showing no physical lock in the latch handle hole, a good working case latch opens the cover easily.

https://m.youtube.com/watch?v=oKDzYhTfAXk#bottom-sheet

Tolerances changing on metal parts like slides can cause binding.

Sometimes a stuck case can be opened using gentle pressure, noting where you push, or tap on case around the mechanism as you put pressure on latch, trying to remember where you press in an organized way, so you don't repeat what doesn't work,
It's organized luck,
look in video how latch is constructed , turn case
To accommodate where gravity might help, small chance.

2/7/2023 8:03:36 PM • Dell OptiPlex... • Answered on Feb 07, 2023
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I cant open my dell optiplex 755 cpu cover

HiTry and google your model and make of the laptop to see if other owners encountered the same problem and how they resolved it.there should be a lever on the side of the cpu that unlocks the cpu so you can remove itcheers
7/20/2022 8:52:45 AM • Dell Optiplex... • Answered on Jul 20, 2022
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Is there an SD card slot on the Dell OPTIPLEX 780?

There is no card reader on most models of the Optiplex 780. There may be a card reader on the SFF unit. The MT, desktop and USFF do not include a card reader. You can add a 3.5" internal card reader to the MT or desktop models for under $20. You could use an external USB card reader with any Optiplex 780.I hope this helps. Cindy Wells
6/26/2022 3:25:28 PM • Dell OptiPlex... • Answered on Jun 26, 2022
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I need a vga for window 7 on my dell gx 280

32 or 64 bit ?If your computer came with a motherboard disc the drivers could be on it

Click start right click on computer select properties in the left pane device manager scroll to display adapters + to expand you might see a yellow question exclamation mark ? mark ! or a red x right click select reinstall drivers windows 7 should automatically search for and find the correct driver if it doesn't you will need to download one

http://download.cnet.com/nvidia-graphics-driver-windows/3000-2108_4-10630932.html This is a WHQL release from the Release 260 family of drivers. This driver package supports GeForce 6, 7, 8, 9, 100, 200, 300, and 400-series desktop GPUs as well as ION desktop GPUs. What's new in this version: Adds support for the newly released GeForce GTX 590, GeForce GTX 560 Ti and GeForce GTX 550 Ti GPUsIncreases performance for GeForce 400 Series and 500 Series GPUs in several PC games vs. v266.58 WHQL drivers Adds NVIDIA Update feature 32 bit

http://download.cnet.com/nvidia-graphics-driver-windows/3000-2108_4-10630939.html This is a WHQL release from the Release 260 family of drivers. This driver package supports GeForce 6, 7, 8, 9, 100, 200, 300, and 400-series desktop GPUs as well as ION desktop GPUs. What's new in this version: Adds support for the newly released GeForce GTX 590, GeForce GTX 560 Ti and GeForce GTX 550 Ti GPUs Increases performance for GeForce 400 Series and 500 Series GPUs in several PC games vs. v266.58 WHQL drivers Adds NVIDIA Update feature 64 bit

http://download.cnet.com/ati-catalyst-software-suite/3000-2108_4-10608736.html This release for all Radeon family products updates the AMD display driver to the latest version. This unified driver has been further enhanced to provide the highest level of power, performance, and reliability.Windows 7 32bit ATI

if these drivers are not right

http://download.cnet.com/2000-20_4.html

On the home page you should see a search tab just type in what you are looking for

tick in either windows software or the all software box

IE: Motherboard name vga driver you might have to try a few times to get it right

Hope this helps.

6/21/2022 2:59:48 AM • Dell OptiPlex... • Answered on Jun 21, 2022
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How do i get the computer to start up when all it does is flash the Dell logo

Larry provides great information. Larry Ng Apr 30, 2022 good news the not told at all PC screen is not dead. a major fact but lacks all evidence like: 1, No PC told no OS told xp to w11 2: fans spin? all do, psu ,cpu and gpu card if fan. 3: Optiplex is a desktop 29 years of models made wow. 4: you mean Dell Splash logo. yes, and then it does the post bar, if post bar stalls that means hardware gross errors. sadly no PC model told of vast versions. wow. just wow hopeless that.? but is par here, and vast wrong answers just for that fact alone.even mine. i have many optiplex PC here old and new and my fav is 9020MT or smaller my oldest is 380(in storage) is your coin cell dead. (if yes can NOT be ignored) my dells all have F12 diagnostics, power on and hammer F12,, pick diag eSPA and run it older PCs dell if the HDD is dead the F12 diag is dead. due to being located there back long ago. my dells have a BIOS log page, go to BIOS the click tab, LOG read the logs. see what fails. (coin cell RTC sure)_ easy no?\ but why on earth post lacking the model number making any useful simple help 10 pages long for 29years of models. 1993 is the first OptiPlex, seen here. https://en.wikipedia.org/wiki/Dell_OptiP... nobody can guess and no era is the same. evolution max. ..
4/30/2022 6:05:08 PM • Dell OptiPlex... • Answered on Apr 30, 2022
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Dell optiplex 780, cannot make changes in setup

the coin cell batter is dead. that means save button in Bios 100% dead. on all PCs made for 40 years 29years of optiplex. 780 is 2012, so not true that. 2 years old can not make means what? cant see all BIOS pages or can not use the save button ok is BIOS ADMIN PW enabled ? using keyboard are you? is this your first time in bios every on any PC . if yes read the screen prompts carefully if page 1 , set BIOS defaults falls in any way say so is PC just bought used dead, and coin cell missing inside if BIOS defaults fails that means page security ignored by you and passwords were set by others.
4/30/2022 4:47:47 PM • Dell OptiPlex... • Answered on Apr 30, 2022
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How remove hard drive dell optiplex 780

open lid remove cables from HDD if is with factory caddy it just slides out (blue caddy) move plastic tabs of caddy inward and it just slidesout some PC were modified here and I can not see yours now.
4/30/2022 4:37:51 PM • Dell OptiPlex... • Answered on Apr 30, 2022
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What can i do to REPARE my dell optiplex 780 cannot start?

2009 PC IT IS. coin cell should be good unplug pC from wall Let it sit dead for 1hr. (this drains all caps to zero volts DC) a goal here. now wall power back AC turn it on, and power led goes green and all fans spin (all ) and DVD tray can eject with finger there. does not beep , has lots of codes in the manual still free at DELL. and the 4 led status (stealth) shows what? page24 in service manual shows these 4 LED binary post errors the 4 leds only go full out if OS is booted
4/30/2022 4:32:34 PM • Dell OptiPlex... • Answered on Apr 30, 2022
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My dell optiplex give a orange light on the start bottom

2007pc NOW 7 YEARS OLD AND COIN CELL DEAD IS #1 op the manual on your PC is free to read and covers power lamp codes. for sure orange blinks or now the ornage my mean in sleep mode I have 755 here is mothballs. page 153 here (15 seconds to find and read that) it means power failure . https://dl.dell.com/Manuals/all-products/esuprt_desktop/esuprt_optiplex_desktop/optiplex-755_user's%20guide_en-us.pdf?ref=supp_lithium NEW COIN CELL REMOVE ALL AC POWER TO PC FOR 1HOUR. LINE CORD TO WALL. REMOVED THEN PUT THAT BACK AND PUSH POWER BUTTON FOR 10 SECONDS. POWER LED GOES GREEN NOW? ALL FANS WORK MONITOR WAKES UP?
4/30/2022 4:25:08 PM • Dell Optiplex... • Answered on Apr 30, 2022
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Will not accept login and password.

Duh... when restarting the computer... before it got to the login and password acceptance fields, I hit F2 (setup). I was able to default password settings there!
4/30/2022 3:32:43 PM • Dell OptiPlex... • Answered on Apr 30, 2022
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How do you reset the hardware.?. That is what is asking fo, not the Bios password or by resetting the Bios password is that also resetting the hardware? I have a Dell Optiplex 760..

As our computer Guru Larry says, 'for sure on ancient antique computer, BIOS Battery is dead and will tell lies. No motherboard battery lasts 10 - 12 years'. Replace the battery, go into BIOS and set it up to find and use the hard drive in the list of options. When the battery is dead, the memory is lost and knows nothing of what is connected. https://www.fixya.com/search.aspx?ref=ser&s=Dell%20Optiplex%20760& ..
1/3/2022 5:12:23 PM • Dell OptiPlex... • Answered on Jan 03, 2022
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Memory population error for DIMM 3

if there are 4 ram slots you have to pair them up or have only 1 mems stick
8/11/2021 2:22:33 PM • Dell OPTIPLEX... • Answered on Aug 11, 2021
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Dell OptiPlex 3020 Desktop computer startup problem?

What is the exact error that you are getting? Do you get any blue screens? Have you installed any software recently or made any changes? I can only suggest checking the power cables and trying to use a different cable or spare if you have any for now.
7/13/2021 12:42:34 PM • Dell OptiPlex... • Answered on Jul 13, 2021
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Hi please help me with my Dell optiplex 755 I install Windows 10 now it's not not working the screen becomes blanks on the desktop but I see folders clear the problem is that Usb and keyboard is not working even when I try to do setup it's say Usb and hard drive not present

You can try to attach the drive with a different USB cable to another computer. That way you will rule out connectivity issues and drivers as a possible cause. In case the issue persists, there is a good chance that something wrong with the enclosure or the HDD itself. In both cases, you can: -RMA the drive if under warranty.
4/27/2021 12:50:15 PM • Dell Optiplex... • Answered on Apr 27, 2021
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Dell opti 960 cannot enter pswd IDE config

does it say password not correct if it says that then shut down and restart when it restarts press f8 until you see a black screen and you should seen safe mode go into users account and take away passwords then exit out and restart and it should go to your homepage and then you are in there
4/21/2021 1:21:53 AM • Dell OptiPlex... • Answered on Apr 21, 2021
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