Danze Home - Page 6 - Recent Questions, Troubleshooting & Support

You didn't indicate exatcly what model. Check this link, and follow the install instructions. It tells you how to secure each type (3 different methods) One is a screw in the side with a cover over the screw.
http://www.danze.com/tech_specs.asp?show=D500058BN then click on install notes

a solution is with the other different but same question.

I will have to assume this issue developed and was not present at first use after the initial installation.

There are generally only two reasons for your problem. The first is that the diverter mechanism is simply wearing out and/or broken. The second it that there is a foreign object preventing it from doing its job correctly. Either way the diverter must come out. I have provided a couple of links below that should help get it out.

Once out, put a wadded up towel over the end of the tub spout opening so as to prevent any water from coming out of it. Then, for just a moment, turn your shower on full and adjust your temperature from full cold to full hot. This process should dislodge any foreign matter and send it out the opening the diverter came out of and also will probably get you wet. I usually plug the tub so I can catch what, if anything, comes out. Having a second person holding a bowl over the diverter opening helps reduce the water splash.

Rinse off the diverter and reinstall it. Turn the shower on and see if there is any difference in how much water comes out the spout while in the shower mode. If nothing has changed then the next step is to replace the diverter.

The diverter assembly part number is A603819

http://www.danze.com/products/pdfs/D113000_ip.pdf

http://www.danze.com/products/pdfs/D500058T_ip.pdf

These type faucets have anti scald dial setting that if you remove the handle you can gain access to it.
Just remove handle and mark or remember where it is and pull it out and reinsert it about 1/4 turn counter clockwise.

It has got marks on it and looks like a little gear.

Tub spout has an o ring that pipe goes through for seal. So it should go by it.

Behind the handle there is a dial to adjust water temp cold and hot you can remove it and replace it a 1/4 turn til you can get both cold and hot. It is a anti scald it may have been put in wrong.

Make sure the cold water line is not blocked coming to valve and is open .

MUST HANDLES HAVE A SMALL SET SCREW IN THEM ,SO YOU WILL NEED A SMALL ALLEN WRENCH

May I get the make to tell what tools you will need.

Hi

This sounds like there is dirt under the cartridge you would need to turn the water off and take the cartridge out and clean the valve as well. this should stop the water coming through

the copper must go threwthe rubber ring.

If the valve is found on the spout replace it as it may have corruded calsium build up. if it is a valve between the hot and cold water than shut off the water to the house and pull off the valve take to store and replace with a like one. Good luck.

sounds like one of the packing nuts is on too tight ,yes you can buy lube for the rubber seals to help you, also could use petroleum jelly

your husband is 100% correct unless you change the shower head or take the one off that is there and take out the little plastic filter thats right inside where it screw on to the shower arm,, easy fix

it the valve is full of dirt or needs to replaced not all the time but i have fix many buy just cleaning it out or pipes are fasten down. try just cleaning.

I don't want to pay for anything.  I didn't realize there was a fee attached until I got to the last part so I just shut my computer down without selecting a payment and still you contacted me.  No thanks!  Remove me.

here is the link to the pdf file http://www.plumbersurplus.com/pdf/07606.pdf

If you cant get directly to it from the above link, go to plumbersurplus.com/prod/danze-D51001BNT then click on "documents"

It sounds like your flow diverter isn't closing properly. Try removing the flow restrictors from the shower nozzle and see if that helps.

try a magnet before drilling if it don't work drill a small hole do not push in to screw