Danze Home - Recent Questions, Troubleshooting & Support


being a new faucet it does that because you still have air in the line. turn the faucet on and let it run for a while, if that doesn't work take it back and get a better quality faucet like a delta, because they make them so cheap that the seal could be loose inside.

Danze Home | Answered on Mar 31, 2019


could be the water heater failed in your home .

Danze Home | Answered on Nov 10, 2018


Either this is a consequence of having a "low-flow" shower head, or the pipes are too small or have too many bends and elbows to support the flow rate required at 65 PSI for such a large shower head. What is the water pressure at the shower head fitting while the shower is running? It won't be 65 PSI, but it shouldn't be below the recommended inlet pressure for the unit.

Danze Home | Answered on Feb 27, 2018


reassembled the diverter incorrectly

Danze & Single... | Answered on Jan 05, 2018


perhaps you need to replace the cartridge and the stem
you can try home depot for parts or a plumbing shop

Danze & Single... | Answered on Sep 23, 2017


you need a new cartridge if its fairly new. if its an older faucet it will have to be replaced, usually the hot water side warps the fixture and it leaks there nothing you can do about it except to replace it.

Danze Home | Answered on Sep 20, 2017


Is the hot water pressure good at other fixtures in the house? I'm guessing your newer valves have a scolding adjustment that is set very low. Check the instructions that came with the valve assembly.

Danze & Single... | Answered on Apr 07, 2017


Do you have water coming out of the tub spout and not the shower head? If so how does the water get directed to the shower head,is it by pulling up the diverter on the tub spout?If water is still coming out of the tub spout then the diverter is bad and the tub spout needs to be replaced.

Danze & Single... | Answered on Feb 26, 2017


if you live some where that gets cold one of your pipes could have frozen. if you can get to the crawl space/basement put a heater down there for a few hours and leave the shower cold water on if the water comes out of the shower your pipes have thowed out. here is a video https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&uact=8&ved=0CDMQtwIwBGoVChMIn6q266OQyQIVAs9jCh3O6QFj&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DPbnGn9EG1mw&usg=AFQjCNEMOGXppMYQl-Rcij9L-P36CdC8Rw&bvm=bv.107467506,d.cGc good luck

Danze Home | Answered on Nov 25, 2015


Hi, same problem i had faced and that time i didn't have much knowledge about pipe setting or plumbing stuffs.Please check the shower setting connections and make sure the hot water is in active mode or check the internal connection for pipes with faucets.i have given link for more information for showers .
http://www.a-general.com

Danze &... | Answered on Sep 04, 2014


Possible issue with pressure balancing cartidge, When you remove parts, turn off water, remove parts, slowly turn on water and see if brass valves lets water out. If yes pressure balancing cartridge or cartridge itself is defevtive.

Danze Home | Answered on Aug 16, 2014

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