Compaq Presario - Recent Questions, Troubleshooting & Support


its not a error, your computer is just slow, try using vlc media player to play a dvd and tell me if it plays better

Compaq Presario... | Answered on Sep 06, 2019


I had the same problem on my CQ60. HP battery test showed one or more cells not working. After spending about 2 hours talking to some guy in India,or somewhere, he came to the conclusion that my battery was bad. HP sent me a new battery, which fixed the problem.
kenbun

Compaq Presario... | Answered on Aug 29, 2019


Hi Ebuka,
Please read this Wordpress tutorial link:

How to Install WordPress WordPress Installation Tutorial

G'Luck !

Compaq Presario... | Answered on Jul 06, 2019


If the notebook doesn't have a PS/2 port then you would have to use a USB mice, or purchase a PS/2 to USB converter so you can use your old mouse on this notebook

Compaq Presario... | Answered on Jun 13, 2019


Could be a DVD codec issue. Try downloading VLC from here


http://www.videolan.org/vlc/download-windows.html

Compaq Presario... | Answered on Apr 19, 2019


It seems you don't have any codecs... The problem is not in windows media player.
Just install a codec pack like http://www.free-codecs.com/download/codec_pack_all_in_1.htm

Hope to solve your problem.

Compaq Presario... | Answered on Apr 17, 2019


I had the same problem. While rebooting the laptop the screen would be on for a few seconds after it finished rebooting then the display would go black. If you looked very carefully at the screen you could see the image was there but there was no light behind the screen to make the image visible.

I removed the black plastic display bezel cover that goes around the edge of the display screen to check out the lights and wiring. I found a small magnet that belongs inside the display bezel had fallen out of it's slot in the plastic bezel and was stuck to the inverter pcb (printed cicuit board). To fix this problem I secured the magnet into it's slot inside the display bezel with a bit of glue. After fixing the problem and putting the display bezel back together the laptop worked normally.

This magnet is how the laptop knows the lid is closed. When the laptop is closed the magnet is moved closer to a magnetic switch on the inverter pcb and activates the switch. The laptop thinks it is closed and shuts off the lights behind the display screen. When the magnet fell out of it's slot and stuck to the inverter it activated the magnetic switch all the time whether the laptop was open or closed. This caused the laptop to think it was closed and shut off the lights behind the dispaly screen as soon as the reboot finished.

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Compaq Presario... | Answered on Apr 16, 2019


The first solution is download Quicktime in Apple official website. And the second one is just get this video converter to convert your video to MP4 or WMV format and play with Windows Media Player.

Compaq Presario... | Answered on Mar 14, 2019


These are the 3 Authorized Services in and around Gurgaon.

Digitech Services Pvt Ltd
320, 3rd Floor, Vashisht Complex, MG Road,
Sikanderpur, Gurgaon
Gurgaon 122002
Haryana

Phone: +91 0124-4064621/4212817
Email: gurgaon@digitechonweb.com


Redington India Ltd
M-47,Ground Floor, Old DLF Colony,
Sector 14, Gurgaon
Gurgaon 122001
Haryana

Phone: +91 0124-2222898
Email: servgur@redington.co.in


RT Outsourcing Services Ltd
NM- 4&5, Gagandeep Old Dlf,
Sector-14, Gurgaon
Gurgaon 122001
Haryana

Phone: +91 0124-2223561
Email: rtsrfr.gurgaon@rteservices.com

Compaq Presario... | Answered on Dec 19, 2018


Hi,

The notebook model you have is shipped with the Synaptics touchpad driver. Please follow the below steps to enable scrolling features:

1. Open Control panel -> click on Mouse . It will display Mouse Properties dialog box.
2. Under Mouse properties Window click the Device Settings tab
3. Click on Device Settings -> Settings button. This will display the Properties for Synaptics TouchPad on PS/2 port.

4. Follow the steps below to enable the Tapping Feature :

Highlight Tapping in the Left hand side , and Check the Enable tapping in the Right hand box .

5. Follow the steps below to enable Scroll feature:

Highlight Virtual Scrolling in the Left hand side and Check both the boxes in the right hand side.
6. Click OK .
Alternatively you can anble scrolling by reinstalling touchpad driver.

Touchpad driver for Vista:

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39534.exe

Touchpad driver for Windows 7:

ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44940.exe

Compaq Presario... | Answered on Dec 14, 2018


here is blink codes for HP and Compaq's before and after 2015
http://support.hp.com/us-en/document/c01732674#AbT2
the seond set of blink codes is the one you need.

Compaq Presario... | Answered on Nov 29, 2018


sounds like power charger not working properly or cpu is bad. this will happen sometimes too. it will turn on stay for a few seconds and then power down to prevent damagel
here is blink codes to help trouble shoot the problem
http://support.hp.com/us-en/document/c01732674#AbT2

Compaq Presario... | Answered on Nov 29, 2018


hp states that this is caused from a motherboard replacement . they suggest that you reinstall your bios or update according to the new motheboards specs free error codes for all hp laptops before and after 2015 http://support.hp.com/us-en/document/c01732674#AbT2

Compaq Presario... | Answered on Nov 29, 2018


just have to take one out and look at the speed of the ram. like if it a 5300 or 3200 or if it newer it could be 6300. it will say on the ram on the mother board

Compaq Presario... | Answered on Nov 13, 2018


jsut about all the computer now when the computer boots hold down the f12 and then choose the usb drive to boot. if it does not show the usb drive yo might hav to go into the cmos and change the settings. then again it if is aold computer then it might not have that option

Compaq Presario... | Answered on Oct 23, 2018


with the cord from your monitor yo ucan plug it into any new flat screen now. if you want sound tho you will have to get the small 1/8 in patch cord. just unhook it from the old monitir and plug it in to the new tv. if the cord does not come off the back of the monitor you wil have to find one at some second hand store

Compaq Presario... | Answered on Sep 26, 2018


take the battery out and see if it stops if it does then you will have to repalce the battery

Compaq Presario... | Answered on Sep 17, 2018


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Compaq Presario... | Answered on Mar 28, 2018


a very very old Compaq.
right clicking the trackpad not the external usb mouse ????
you broke the cable to the track pad. switch set.
working on any laptop takes skills, to not do more damage
that you fix, even a pro makes this error. all do.
the cables are FRAIL, so are the sockets for them frail and break so very easy.
use a real USB mouse.
or go back inside and fix your damage.
its just a switch set and cables.
the pad part has its own electronics and its own cable and drivers.

if lucky only putting cable back fixes it.
do you know how to lock and unlock laptop ribbon connector locks and not damage them.
this is a first things first set of skills.
ask. (there are 3 kinds, what you have id have to look)
each kind uses different skills to work them. and not wreck them.

Compaq Presario... | Answered on Feb 26, 2018


Send the computer back for service if its in Warranty.
Try to use the Audio out on the side of the computer. Plug any external speaker into the port. If the sound you hear is the same as what comes rom the speakers then the sound module on the motherboard is defective. If the sound is normal, then the problem is in the wiring to the internal speakers.

Compaq Presario... | Answered on Feb 20, 2018

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