Cisco Televison & Video - Recent Questions, Troubleshooting & Support

if it have company password then try 000 or 123

If you wish to get more; check the sites linked here. It has set-up code list & set-up procedure to many popular brand remote controls. One among it has general set-up codes to check with TVs and other devices are given, in the order of the 'device's brand name list' in alphabetical order. Pull up older posts. Search the sites by type in the brand name to your device in its search box at the top right part of the display window. It will help you to find the document easily. http://remotesearch.blogspot.com/ http://electro-medical.blogspot.com/ http://electronicshelponline.blogspot.com/ http://electrohelponline.blogspot.com/ Programming Notes • If your device does not respond to the remote after trying all codes listed or your brand is not listed in the code list, use the Auto Code Search method to program your remote. • Sometimes the first code that "works" with your device may operate only a few functions of your device. There may be another code in the code list that performs more functions. Try other codes from the code list for more functionality. This is a trial and error procedure; and quiet time consuming. You might have to check different codes said for your device.

If you wish to get more; check the sites linked here. It has set-up code list & set-up procedure to many popular brand remote controls. One among it has general set-up codes to check with TVs and other devices are given, in the order of the 'device's brand name list' in alphabetical order. Pull up older posts. Search the sites by type in the brand name to your device in its search box at the top right part of the display window. It will help you to find the document easily. http://remotesearch.blogspot.com/ http://electronicshelponline.blogspot.com/ http://electrohelponline.blogspot.com/ Type in the brand name of your device, in the search box [at the top right] of the display window, and press enter to get all related posts. It will make surf easy.

There is no set-up code to Samsung brand TVs; with this remote control. If you wish to get more details; check the sites linked here. It has set-up code list & set-up procedure to many popular brand remote controls. Common set-up codes to check with TVs and other devices are given, in the order of the "device's brand name list" in alphabetical order. Pull up older posts. Surf the site with patience. Surf the sites by type in the brand name to your set, in its search box. http://electro-medical.blogspot.com/ http://remotesearch.blogspot.com/ http://electrohelponline.blogspot.com/ http://electronicshelponline.blogspot.com/

I am looking for the same, someone from the cable corp told me that the code is 001. But doesnt work for me. :-(

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I have 5 of these boxes which are about as cheap as you can get. 4 of them have been doing the same thing over and over again for at least six months. I was able to call Atlantic broadband and they would send a reset signal but it never lasted long. Finally 2 boxes died completely. I had to drive 45 minutes to the closest office to exchange them. The replacement boxes are working great as of this writing so there had to be problems with the others from day one. If it happens again I'm installing Dish Network.

I see so many here with no sound/nopicture issues:ISSUES: 1. IF sound main fuse/s are good.2. If no power or standby check main fuse, standby power supply and any signsof damage you can see---burnt parts etc.3. almost all these sets the troubleshooting involves checking voltages on the main power board to narrow down theproblem.4. Be safe and if you do not know what you are doing don't open the set.Answers to issues:1. RE:fuses---if a blown fuse is found get a good replacement(not the genericones like Radio Shack). Many fuses are special even aside from amperage--Don'tput a higher rated amperage fuse in the set for any reason.2. RE: power supply in set: if total dead aside from main fuse the set uses astandby power supply that runs 7/24 and a main supply (some are combined andsome not.Here aside from checking fuses you want to examine all the filter caps on thepower/standby to see if any are puffed up or buldged up in some fashion--Iattach a photo of a good one---top should be silver metal and PERFECTLY flatand have no brown material coming out on top or bottom.What happens in the standby area is they use caps with too low a voltage rating(saves money) which causes them to fail in a year or two---the standby runs7/24 and the heat dries out the caps and they fail.3. Trouble shooting consists of the above and then at some point you have tobuy and try a board to see if it fixes it or not.4. Safety first--no TV set is worth getting injured or even killed over.

You can download the user's manual for Cisco 4642 HD at the following link:

Cisco Explorer 4640HD, 4642HD, 4650HD, and 4652HD High-Definition Set-Tops User Guide

The manual is in PDF format

Sorry, but we do not supply parts. This is a website for advice on repairing items. You could try contacting the store you bought it from or contacting iheater directly.