Casio Exilim - Recent Questions, Troubleshooting & Support


This seems to be a software problem with your camera. Your camera should, if on AUTO mode, automatically expose your photo accurately. Try half pressing the shutter button (used to take pictures) while outside to adjust focus and exposure, then press the button fully to take picture. If your camera cannot adjust to take a properly exposed picture (not bright white), then it is possible that the shutter speed is stuck on a too high speed, outside daytime shutter speed should be fast (1/1000 sec). Or if your shutter speed adjust accurately, it could be the aperture if the aperture is not small enough for daylight shooting. This is likely a software problem. Try adjusting your settings manually and see if the picture turns out!

Casio EXILIM ... | Answered on Mar 07, 2019


It happens because some alkaline batteries just don't have the initial surge of power output required to drive all the little motors, the display and so on.

You need lithium batteries, like the 8x Ultimate Lithium.
They are expensive initially, but on average are more economical than the cheaper stuff.

I've tested them on my Kodak Z712 IS, and any owner of this camera knows what I'm talking about.

The best -and cheapest- solution I found, is the rechargeable Li-Ion batteries.
I got 2 batteries and one charger. I'm using one battery, while the other one is charging.
.

Casio Exilim... | Answered on Jan 10, 2019


I HAVE A RED BLINKING LIGHT, AS WELL. FIRST, I CALLED STAPLES, BECAUSE OF THE EXTENDED WARRANTY I PURCHASED. AFTER A 10 MINUTE TUG OF WAR, WITH AN AUTOMATED OPERATOR, I WAS FINALLY CONNECTED TO A HUMAN. I WAS TOLD THAT IT WAS A BATTERY ISSUE AND IT WAS NOT COVERED ( BIG SURPRISE ). SO, I JUST CALLED CASIO @ 1-800-435-7732. A LIVE OPERATOR ( BONNIE ) CAME ON THE LINE WITHIN 2 MINUTES. SHE ASKED ME THE MODEL NO. ( EX-Z75 ) AND PURCHASE DATE ( CHRISTMAS '07 )...SHE SAID THAT IT HAS BECOME AN ONGOING PROBLEM WITH THE LITHIUM BATTERY. A NEW REPLACEMENT BATTERY WILL BE SENT OUT, TOTAL FREE OF CHARGE WITHIN 5-7 DAYS! NO PROOF OF PURCHASE WAS REQUIRED. CASIO IS A PLEASANT SURPRISE IN TODAYS CORPORATE WORLD.
WHILE POSTING THIS, I THOUGHT I WOULD GIVE THE 9 VOLT BATTERY TRICK A TRY. AGAIN, I WAS PLEASANTLY SURPRISED...IT WORKS! :)

Casio EXILIM... | Answered on Feb 12, 2018


Hey, I just had this problem with a Sanyo battery pack (and i thought it was the non-sanyo Li battery) and noticed it wasn't getting warm even 2 hours after "charging" and the red light was flashing - so i turned it off, disconnected the cable from the charger and realised it could go the other way, so tried that AND IT WORKED! i don't know what that cable is called, the 2-prong black cable, but give that a go (turn off in between!).

Casio EXILIM... | Answered on Feb 12, 2018


Call Casio Tech Support and tell them what's going on. They will tell you that you can send in your battery, charger and camera and Casio will send you a new battery after you send yours in. They will also tell you where to send your stuff. The only bad thing is that you will have to pay the shipping to get your stuff to Casio.

Casio EXILIM... | Answered on Jan 10, 2018


The battery holders can be fragile. You may have to attempt to repair rather than replace.

Casio Exilim... | Answered on Dec 31, 2017


Try downloading them to the computer first and then print them from there.

Casio Exilim... | Answered on Dec 18, 2017


Take it in for a checkup.
Something broken or loose.
Only experienced camera techs can fix.

Casio EXILIM... | Answered on Nov 23, 2017


Most likely the arrow key switch is broken or the contacts are corroded. If it's a snap-button switch, it needs to be replaced. If this is bad, I recommend replacing the others also. If it's a conductive rubber button (like most TV remote controls), the conductive patch on the inside is worn and needs to be repainted with carbon/silver conductive paint. A miniature snap-button switch is generally less than a dollar from Mouser Electronics - soldering skills are required for replacement. Conductive paint for rubber button switches is $10.45 for a 1 gram tube. It has a very limited shelf life once it's opened, so use up the rest on the other camera buttons, and the power, channel and volume buttons on your favorite TV remote control (if you can get it apart without breaking the case)
.
Cameras are typically difficult to take apart for repair. You'll have to consider the value of the camera versus the effort to get to the control buttons. The electronics inside are sensitive to static electricity damage, so you should work on an anti-static mat and use an anti-static wristband with it..

Casio Exilim Pro... | Answered on Nov 14, 2017


I looked up the PDF for your camera, and it says: "use only an SD memory card or a Multimedia card with this camera. Proper operation is not guaranteed when any other type of card is used." I did not see a maximum size listed, but some cameras only accept 4GB, some 8GB. I think the important thing is "use only SD card".

Casio EXILIM... | Answered on Nov 05, 2017


Let the camera dry out completely. If it was not salt water it may be ok. Put it in a warm dry place for a long time. It may take weeks for the insides to get dry.....remove the battery while doing this if possible.

Casio Exilim... | Answered on Oct 24, 2017

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