Canon MultiPASS - Answered Questions & Fixed Issues

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How do I fix a paper jam on a Canon multipass MP390

Remove the jam and clean the rollers and paper path, replace any worn wheels and guides.
10/6/2021 7:01:28 AM • Canon MultiPASS... • Answered on Oct 06, 2021 • 35 views
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I don't know how to fax

The control panel LCD also provides menus to operate the copy and fax modes independently of a PC. One nice touch: the LCD displays small and large type on the same screen, allowing more information about a print job to show at one time. b.gif 21262659-2-200-dt2.gif
The flash card reader under the control panel means you don't need a PC to print photos.

The MP730, while easy to operate, lacks some of the advanced features you might find on separate printers or faxes. For example, the MP730 can't collate copy jobs. To make more than one collated copy of a multipage document, you have to place the document in the ADF several times. Nor can the MP730 sync fax numbers entered by hand or accessed from within the Windows Address Book (Canon doesn't provide its own fax/address-book software), so you may end up duplicating efforts. Nor does Canon's software create group dials from your address book on your PC or provide a cover sheet. Finally, the MP730 can't forward faxes to another number or hold a fax to send when nighttime low rates kick in, which other multifunctions do.

Still, the MP730 provides plenty of features we do like. Using the menus with the Photo Print mode, you can print a photo contact sheet, pick individual images to print, and set up the printer to copy or print onto high-quality glossy paper. In the Copy mode, menus let you print two reduced originals side by side or print the same image on the same page several times (useful for business cards, name tags, and so on). The fax engine distinguishes voice from fax, sending voice calls to your phone or an answering machine and sending fax calls to the printer or to buffer memory so that you don't have to get a second phone line installed for your fax.

Installing the MP730 software is slow but idiot-proof: You just pop in the CD and follow instructions, which require restarting your PC several times. Canon bundles the MP730 with ScanSoft's OmniPage SE, a lite version of the best optical-character recognition software on the market, and NewSoft's Presto PageManager 6.0, one of the best document-management databases available.
The MultiPass MP730 won't replace top-of-the-line printers and scanners, but its print and scan speeds keep up with other multifunctions' as well as that of most as midrange ink-jet printers and scanners on the market today. In our tests, it printed ordinary text at 6.4 pages per minute and printed CNET's high-resolution test photo in 3.7 minutes. For comparison, the Lexmark X5150 (only $149 but without fax capability or automatic document feeder) prints text at a more common 5.2 pages per minute, and printed our test photo in about 2 minutes. Canon's MP730 scans a page of black in 9.4 seconds and a page of color in 20 seconds; that's seconds faster than the HP PSC 1210. And the Canon makes copies in 18.7 seconds; that's almost twice as fast the HP PSC 1210.

Unfortunately, the MP730 delivers a mixed bag on image quality. When printing, better paper has a big effect. When we printed text on ordinary paper, for instance, it looked grayish instead of black, and a gray shadow haunted the edges of letterforms, while on coated (not glossy) inkjet paper, text popped out in a solid black and looked much cleaner. Our color photo on ordinary paper looked very dotty, had rough transitions between shades, made a blob of detailed areas, printed lines with jagged edges, and mixed inappropriate colors; coated inkjet paper improved detail and let colors appear in the right hues, though much too saturated. And on top-quality glossy paper, textures, shading, and transitions suddenly looked right, and we saw sharp, clear detail.

Grayscale scans on the MP730 when compared with other scans seemed overexposed, losing paler shades of gray along with some detail, while color scans showed accurate colors and fairly good detail despite somewhat grainy textures.
4/22/2020 4:42:45 PM • Canon MultiPASS... • Answered on Apr 22, 2020 • 332 views
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When I print on my

SOLUTION(S): Reset the Sheet Feeder Gears
If the power fails while the paper is feeding or during a print job, the paper feed gears will lose their proper
alignment. The reason is that after the power is restored the paper feed gears will attempt to return to the
home position, which may not be possible if the paper stop cam is not in the correct position.
PROCEDURES
1. Remove the sheet feeder from the unit.
2. Remove the sheet feeder motor from the sheet feeder assembly.
3. Remove the drive gear from its spindle.
4. Realign the lifting tray gear and paper stop cam gear.
5. Reinstall the drive gear and sheet feeder motor.
6. Reattach the sheet feeder to the print unit.
7. Reassemble the unit.
4/22/2020 4:49:55 AM • Canon MultiPASS... • Answered on Apr 22, 2020 • 377 views
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I have a Canon F50 printer and it is not printing

Use the canon utility and run a cleaning cycle.
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.
2/2/2018 5:52:00 PM • Canon MultiPASS... • Answered on Feb 02, 2018 • 90 views
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Canon MP700 how do I remove/replace printhead?

turn it off and see if you can move it out by hand. it should not be that tight in the machine. good luck.
12/2/2017 8:39:38 PM • Canon MultiPASS... • Answered on Dec 02, 2017 • 331 views
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What's your problem? After having had "wrong

Did you take the tape off the new cartridge. For the ink to flow. not trying to be smart it is easy to forget.
9/12/2017 1:20:18 AM • Canon MultiPASS... • Answered on Sep 12, 2017 • 83 views
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Prints only blank copies of documents

Not all OS's are created equal and one of the biggest hassles is having peripherals that worked perfectly fine in one environment not working in new one. And unless you can get another driver or patch for the new OS you are SOL Sorry but that is the truth. And if your old OS was doing the job for you why did you upgrade? Never upgrade unless you absolutely have to because the pitfalls can be dastardly!!!!!!
8/23/2017 10:03:26 PM • Canon MultiPASS... • Answered on Aug 23, 2017 • 66 views
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Canon multipass F60 blinking alarm - press resume- check printer

Hi. if your multipass is connected to a computer you can check in the printer monitor status the exact error . Or you can count how many time the error display blinks
5/20/2017 11:41:23 PM • Canon MultiPASS... • Answered on May 20, 2017 • 365 views
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Printer installation

Hey,

drivers and softwre for your printer are available here
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=8000#DownloadDetailAct

Let me know if you need anything else.


Thanks,
Ekse
8/30/2016 9:26:09 AM • Canon MultiPASS... • Answered on Aug 30, 2016 • 122 views
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How can i fix Cover open Error message for canon multipass mp360

The message indicates that the printer door or the cover located on the top is not closed properly, so you need to re-open the door or the printer cover and close it accurately. GuruAid.com
3/10/2016 6:39:15 AM • Canon MultiPASS... • Answered on Mar 10, 2016 • 1,061 views
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Seems to have trouble with the feeder and often drags smearing ink

It is not repairable. Time to buy a new printer.
12/5/2015 3:08:33 AM • Canon MultiPASS... • Answered on Dec 05, 2015 • 48 views
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I changed the cartridge but now it only prints with yellow color

it will need the heads cleaning. if you do not have the disk for it with maintenance on then you can do it this way. open control pannel/open printers and fax's/look for your printer model in next window/ now RIGHT click on your model and go down to "properties" and click that open ...you will find "head clean " in there . you might have to do this a few times so keep turning 1 sheet of paper around to print test page. if it wont clean them you will have to get inside with cotton buds and aftershave ( for the alcohol content) and clean them by hand. ( ink dry's up after standing and this causes it not to print )
4/23/2015 4:27:56 PM • Canon MultiPASS... • Answered on Apr 23, 2015 • 66 views
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How do i deep clean a multipass F50 printhead

Check the guide if you need to download it. There is a cleaning head option in the menu
2/23/2015 4:40:46 AM • Canon MultiPASS... • Answered on Feb 23, 2015 • 81 views
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How to change ink cartridge in canon mp390

With the machine powered on. Just lift up on the entire top portion on the platen unit, lower the front verticle cover and the printhead should come to the correct position to change out the ink tanks, just tilt tanks towards the front of the unit and lift out.
12/12/2014 1:19:01 AM • Canon MultiPASS... • Answered on Dec 12, 2014 • 1,921 views
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Looking for a repair center for Canon Multipass

Call Canon at 1-800-828-4040 and they can give you the nearest Canon repair facility.
9/17/2014 10:04:48 PM • Canon MultiPASS... • Answered on Sep 17, 2014 • 76 views
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What does 7 flashing lights indicate?

7 flashes mean full waste ink
6/23/2014 10:13:10 PM • Canon MultiPASS... • Answered on Jun 23, 2014 • 59 views
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Printer not responding to the computer

I had a similar problem with a Multipass F30 - check that the Canon Service "mpservice" is running. In the situation I had it was set to automatic, but the service was stopped. You can locate the Services by going to the Control Panel, then Performance & Maintenance if you are using catagory view or directly to Administrative Tools if in Classic View. Double click on Administrative Tools and then open Services. Scroll down and locate mpservice to see if it is running. I hope this helps.
6/13/2014 6:14:56 AM • Canon MultiPASS... • Answered on Jun 13, 2014 • 4,783 views
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Will not print black

Deep cleaning uses up a lot of ink. Is it possible that you are out of ink?
6/9/2014 7:42:37 PM • Canon MultiPASS... • Answered on Jun 09, 2014 • 69 views
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