Washing Machines - Page 9 - Recent Questions, Troubleshooting & Support
The door remains locked
Front Loading such as the Kenmore Elite washing machines use a door lock and switch assembly
having a tab that can be pulled manually for emergency opening of the
door. This tab can be accessed with the removal of the lower front
access panel. Disconnect power to the washer and drain the water from the tub before accessing it.
the three screws attaching the lower front access panel to the cabinet
then pull the panel down and off the cabinet. You can prop up the bottom
front edge of the washer or cushion and lean it against the wall to
access and remove the screws more easily.
Once the panel is off,
reach up along the inside of the front panel and locate the bottom of
the door lock and switch assembly on the right side. Locate the
tear-drop shaped tab then gently pull it down until a click is heard,
and then open the door.
The door lock and switch assembly may need to be replaced if the problem persists. The replacement procedure is here.
Front Loading such as the Kenmore Elite use another type of door lock and switch assembly but still with the release tab and can be accessed through the washer top. Remove the screws attaching the top panel to the rear of the machine then pull the panel rearward and off the cabinet. Pull the release tab until a click is heard then open the door.
Kenmore HE2 Plus...
on Mar 14, 2019
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