Washing Machines - Page 8 - Recent Questions, Troubleshooting & Support


A E09 area code means that you have a problem with the motor triac on the circuit board this may mean that you don't have any motor drive in your machine. ... A E13error code means that there is an issue with the PCB as does a E14 error code, this could also indicate an issue with the dryer heater or the NTC

Washing Machines | Answered on Mar 15, 2019


The child lock is sometimes called the control panel lock. This keeps the washer from starting a program while cleaning the washer or when a child presses the buttons.

To toggle the child lock on and off, you need to press and hold two buttons simultaneously for three seconds. These buttons will be indicated by a line between the two buttons either Child Lock or a smiley face in a padlock symbol in the middle of the line. The symbol or the words will be in a very small font.

On some Samsung washers, press Temp and Spin or Temp and Rinse. On the WW7500 models, press and hold Options and Smart Control. For other models, see https://www.samsung.com/uk/support/home-appliances/how-do-i-switch-the-child-lock-on-my-samsung-washing-machine-on-and-off/ .

I hope this helps. Please add a comment with the model number of your washer if you still can't find how to toggle the child lock off.

Cindy Wells

Samsung Washing... | Answered on Mar 15, 2019


Found this

Re: Samsung B1113J "error code EA" A Tech I called said auto sensor was the tach on the motor.

Check for proper resistance across pins 3&4 at the motor plug (2 red wires). Should be 150 ohms.

If proper resistance, could check connections at board and board itself.

Though I wonder what the error would be if the motor wasn't turning and this looked like an error with the tach. Would this this be an EA error too?

Washing Machines | Answered on Mar 15, 2019


Next to the drain pump between tub and pump.

Washing Machines | Answered on Mar 15, 2019

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