Tablets & eReaders - Page 6 - Recent Questions, Troubleshooting & Support


Check the power supply.

Tablets &... | Answered on Jul 23, 2019


If you want to download iOS 10.0 onto iPad, you can follow below steps to do that.

  1. Install the latest version of iTunes on your computer.
  2. Connect your iPhone to your computer via the USB cable.
  3. Open iTunes and select your device.
  4. Click "Summary > Check for Update".
  5. Once iTunes detects the available update, click "Download and Update".
  6. If asked, enter your passcode. Then iTunes would start to update iPhone iOS software. When it's finished, disconnect your iPhone with computer.
For more methods, check: How to Update iPad iOS

Tablets &... | Answered on Jul 23, 2019


If you need to upgrade iPad to iOS 12.3.1, there are several ways you can resort to complete this task. Follow one of them shown below.

If you can't update iPhone iOS software wirelessly throug WiFi connection, you could give iTunes a try. As the all-inclusive iOS device manager center, iTunes provides multiple effective assistances for you, including: backing up iOS devices, restoring iOS devices, transferring iOS data files, and updating iOS devices. You could follow the below steps to learn how to update iPhone software with iTunes in detail:
  1. Install the latest version of iTunes on your computer.
  2. Connect your iPhone to your computer via the USB cable.
  3. Open iTunes and select your device.
  4. Click "Summary > Check for Update".
  5. Once iTunes detects the available update, click "Download and Update".
  6. If asked, enter your passcode. Then iTunes would start to update iPhone iOS software. When it's finished, disconnect your iPhone with computer.
For more methods, check: How to Update iPad iOS to 12.3.1

Tablets &... | Answered on Jul 23, 2019


You can try different ways to update iOS. One of them shows below.

If a message says that an update is available, you could then click "Install Now" button to start to update your iPhone iOS software. Also, you could manually check whether there is an iPhone iOS update or not on your iPhone. The below steps would show you how to update iPhone software wirelessly:
  1. Before you update iPhone software via WiFi connection, you need to make sure your iPhone has enough storage and battery to support the iPhone update.
  2. Connect your iPhone to a WiFi network.
  3. Tap "Settings > General > Software Update" successively.
  4. Tap "Download and Install" option when your iPhone has detects an update available. If a message asks to temporarily remove apps because iOS needs more space for the update, tap Continue or Cancel. Later, iOS will reinstall apps that it removed.
  5. Then iPhone would start to download and install iOS update immediately. You only need to wait for the update complete.
For more methods, check: How to Update iPhone

Tablets &... | Answered on Jul 23, 2019


In fact, there are different ways to reset iPad password. You can follow below method to have a try.

  • 1. Connect iPad to the computer you have synced with.
  • 2. Open iTunes on your computer and connect it with your iPad. If fortunate, you can enter the iTunes without password. But in most cases, there would be prompt asking for a pass code. Try another computer you've synced with, or use recovery mode. (The recovery mode will be mentioned in method three.)
  • 3. Find your iPad in summary and make a manual backup. Once the backup have finished, click Restore your iPad with the most relevant back-up.
For more methods, check: How to Unlock iPad?

Apple iPad... | Answered on Jul 23, 2019


It's usual for us to forget the passcode, however, there are several ways to reset the iPad password. Just follow one of them shown below.

If you've neither synced with iTunes nor set up Find My iPhone in iCloud, you'll need to wipe your iPad to factory setting to remove the password, which means you'll suffer losing all your data on iPad and get it as a new one.
Please pay attention there is a slight difference in putting different models of iPad into recovery mode.
iPad Air
  • 1. Turn off your iPad Air, press and hold the Home button.
  • 2. While holding the Home key, connect the USB cable to the device. Wait until the Apple logo appears and keep holding the Home button for few more seconds.
  • 3. Continue holding the Home button until the iTunes logo appears.
iPad mini/iPad pro
  • 1. Connect your iPad to your computer or laptop and open iTunes.
  • 2. While your device is connected, force to restart it.
  • 3. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.
Now you have entered the recovery mode, and

1. When you see the option to Restore and Update, click it.

2. Wait for the process to finish. Then you can set up and use your device.

For more methods, check: How to Unlock iPad?

Apple iPad... | Answered on Jul 23, 2019


My Digiland DL8006 tablet was completely hung at the boot. It wouldnt continue or shut down and no key combinations would reset it. It had been sitting for a while so probably low charge. I popped the back off, unplugged the connector for the battery off the board and reinserted. Tablet went back to off. Then plugged in to charge and the charge screen appeared. Left it to fully charge. Put the back on again and booted and all was well. To open the back pry around the crack on the edge with a small screwdriver or plastic tool. There are clips all around that will pop loose. Just watch for the plastic buttons, they are connected together and fall out easily. Snapshot of tablet with back off showing battery connector in the middle.
dl8006-iipmwj0jjhn53f33vqyhk1hq-2-0.jpg

Tablets &... | Answered on Jul 23, 2019

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