Cooktops - Page 2 - Recent Questions, Troubleshooting & Support

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3answers

My miele induction schott ceran

Hi,

If you have an illuminated red key symbol on the cooktop, press down where the illuminated red key is, for about 5 seconds. This method works on many Schott Ceran / Miele cooktops including the KM443 listed above.

If this doesn't work, please let me know the correct model number.

Hope this helps.

Regards,
BElectric
6/11/2023 5:52:58 PM • Miele 30 in.... • Answered on Jun 11, 2023
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NEFF Hob Wok Ignition Not Working.

It sounds like there may be an issue with the ignition system specifically for the wok burner. Here are a few potential causes:
  1. Faulty Ignition Head: The ignition head may not be generating enough spark to ignite the gas. Since you mentioned that a weak spark can be seen when foil is placed between the ignition head and earth, this could indicate a weak spark from the ignition head.
  2. Dirty Ignition Head: If the ignition head is dirty or covered in grime, it may not be able to generate a strong spark. You can try cleaning the ignition head with a soft brush or a toothbrush to remove any debris or buildup.
  3. Loose Connections: Check to make sure all the electrical connections for the ignition system are tight and secure. A loose connection could cause the ignition to fail.
  4. Faulty Spark Module: The spark module provides power to the ignition system. If it's faulty, the ignition may not work properly. However, since the other burners are working fine, it's less likely that the spark module is the issue.
If none of these solutions work, it may be best to call a professional to diagnose and repair the issue.
4/23/2023 7:41:41 AM • Neff Cooktops • Answered on Apr 23, 2023
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Belling Induction hob flashing E6

An E6 error code on a Belling induction hob typically indicates an issue with the power supply or the circuit board that controls the back two rings. Here are a few steps you can take to troubleshoot the issue:
  1. Reset the hob: Try turning off the power to the hob for a few minutes and then turning it back on. This can sometimes reset the circuit board and clear the error code.
  2. Check the power supply: Make sure the hob is receiving a stable and adequate power supply. Check the circuit breaker or fuse for the hob to ensure it is not tripped or blown.
  3. Check the wiring: Inspect the wiring and connections for the back two rings to ensure they are not loose or damaged. Tighten any loose connections or replace any damaged wiring.
  4. Contact a professional: If the issue persists, it may be a problem with the circuit board or control module. In this case, it's best to contact a professional technician or the manufacturer for assistance with repairs or replacement parts.
I hope this helps you resolve the issue with your Belling induction
4/23/2023 7:39:14 AM • Belling Cooktops • Answered on Apr 23, 2023
6helpful
3answers

NET7452UC Electric Cooktop shows errors 26 and 42. What do they mean?

Problem: Error codes 26 or 42 after turning on too many heating elements.Potential issue: Damaged main electronic boardSpecific case: Error code 42 after turning on more than 3 elements, then already after 2, 1 until none of the cooking element could be turned on, over a period of a few weeks.Root cause: Dying/blown electrolytic capacitor on the main electronics board.Solution:1) Turn off power (circuit breaker) - caution high voltage inside the cooktop2) Lift the cooktop out of the hole in the countertop and slide it on a flat surface3) Remove all screws around the metal housing using a torx screwdriver4) Carefully tilt the glass top out of the housing on the front, noting that there are electrical connections in the rear, and place the rear end of the glass on a stable surface. You may need someone's assistance here.5) After double-checking that there is no power, record the color coding of the four wires connected to the glass assembly (green for ground, white, black, red from left to right)6) Next open the black plastic cover by removing four Torx screws.7) Carefully remove from the connector on the left the the plastic strip connecting to the display board.8) Carefully remove the circuit board with relays and capacitors that is held in place by plastic tabs.9) If one of the capacitors is bulging out or showing sings of damage on top, replacing it may fix the appliance. De-soldering a bad capacitor requires some tools and skill. Replace the capacitor with at least the same capacity, voltage and use high-temp. 105C version) Alternatively, instead of replacing a $2 component you will have to replace the entire board.10) Reassemble and done.
4/23/2023 7:34:40 AM • Bosch 30 in.... • Answered on Apr 23, 2023
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Can anyone tell me the specs I would need in a varistor to replace the one from my Iwatani induction cooktop?

o determine the specifications for the varistor to replace the one on your Iwatani induction cooktop, you will need to know the voltage rating and the maximum current the varistor can handle. One way to determine these specifications is to check the datasheet for the original varistor, which may be available from Iwatani or the varistor manufacturer. If you cannot find the datasheet, you can try measuring the resistance of the varistor with a multimeter, which can give you an idea of the voltage rating. However, keep in mind that the resistance may change as the varistor ages or if it has already failed. Additionally, you may need to know the peak current that the varistor can handle. This information may be available on the datasheet or on the original varistor if there are any markings left. If you cannot determine the peak current, a general rule of thumb is to choose a varistor with a maximum surge current rating that is higher than the maximum current that the circuit can deliver. It's important to choose a varistor with the correct voltage rating and peak current handling capability, as using an incorrect varistor can potentially cause further damage to your induction cooktop or pose a safety hazard
4/23/2023 7:33:25 AM • Cooktops • Answered on Apr 23, 2023
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Jenn-Air Expressions Downdraft Gas Stovetop Model CVGX2423B - Unable to Get Nut Off Burner Base to Replace Igniters

It is possible to use WD-40 to help loosen the nuts, but it may not be enough on its own to remove them. Here are some steps you can try to remove the nuts:
  1. Turn off the gas supply to the stovetop and unplug the unit from the electrical outlet.
  2. Use a wrench that fits the nut snugly and try turning it counter-clockwise to loosen the nut.
  3. If the nut is stuck, try spraying a generous amount of WD-40 onto the threads of the nut and let it sit for a few minutes.
  4. After the WD-40 has had a chance to penetrate the threads, try turning the nut again with the wrench.
  5. If the nut still won't budge, try gently tapping the wrench handle with a hammer to help loosen the nut.
  6. If all else fails, you may need to call a professional technician to remove the nuts safely.
It's important to note that improper removal of the nuts could cause damage to the stovetop or cause a gas leak, which could be dangerous. If you are unsure about how to proceed, it's best to call a qualified technician to help you.
4/23/2023 7:31:56 AM • Jenn-Air... • Answered on Apr 23, 2023
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2answers

I have a Jenn-Air Gas Glasstop stove. When I turn

It sounds like there may be an issue with the ignitor switch for the large burner. Here are a few things you can try to troubleshoot the issue:
  1. Clean the ignitor: Sometimes the ignitor can become dirty, which can prevent it from working properly. Try cleaning the ignitor with a soft brush or cloth to see if that helps.
  2. Check the wiring: Make sure the wiring for the large burner is properly connected and not damaged. If you're not comfortable working with wiring, it's best to call a professional.
  3. Replace the ignitor switch: If cleaning the ignitor and checking the wiring doesn't help, it's possible that the ignitor switch for the large burner is faulty and needs to be replaced. You can find replacement parts online or through a professional repair service.
  4. Call a professional: If you're not comfortable troubleshooting or making repairs yourself, it's best to call a professional appliance repair service to diagnose and fix the iss
4/23/2023 7:30:18 AM • Jenn-Air 35 in.... • Answered on Apr 23, 2023
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Can I remove the downdraft equipment under my jennair electric cooktop and still use my cooktop?

It is possible to remove the downdraft equipment from underneath your JennAir electric cooktop and still use the cooktop, but it depends on how the downdraft equipment is attached to the cooktop and whether there are any other issues that may arise from removing it. Before attempting to remove the downdraft equipment, you should consult the user manual or contact JennAir customer service to ensure that it is safe to do so and to obtain any specific instructions for your particular model. Some potential issues to consider when removing the downdraft equipment include:
  1. Airflow: The downdraft equipment is designed to help draw smoke, steam, and odors down and out of the kitchen. Without it, you may experience reduced airflow and ventilation, which could result in lingering odors or smoke.
  2. Heat distribution: The downdraft equipment may also help distribute heat evenly across the cooktop surface. Without it, you may experience hot spots or uneven cooking.
  3. Stability: The downdraft equipment may provide additional support or stability to the cooktop. If it is removed, the cooktop may become less stable or secure.
If you decide to proceed with removing the downdraft equipment, it's important to follow all instructions carefully and to take appropriate safety precautions. You should also be prepared to address any issues that may arise as a result of the removal, such as by using an alternative ventilation system or adjusting your cooking techniques to compensate for any changes in heat distribution. If you're unsure about whether or how to remove the downdraft equipment from your JennAir electric cooktop, it's best to consult with a professional technician or contact JennAir customer service for guidance.
4/23/2023 7:29:19 AM • Cooktops • Answered on Apr 23, 2023
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My Defy Slimline hob show error 22 and wont switch on

Error code 22 on a Defy Slimline hob usually indicates an issue with the touch control panel or power supply. Here are a few steps you can try to resolve the issue:
  1. Turn off the power to the hob at the circuit breaker for a few minutes, and then turn it back on. This can reset the electronics in the hob and clear the error.
  2. Check the hob's power supply. Make sure the hob is getting power from the electrical outlet or circuit breaker. If the hob is plugged in, try plugging it into a different outlet or resetting the circuit breaker.
  3. Check the touch control panel. Sometimes, the error code can be caused by a problem with the touch control panel. Make sure the panel is clean and free of debris or moisture. If the panel is damaged, it may need to be replaced.
  4. Contact a qualified technician. If the above steps don't resolve the issue, it may be a more serious problem with the hob's electronics or power supply. Contact a qualified technician or the manufacturer for further assistance.
4/23/2023 7:27:33 AM • Cooktops • Answered on Apr 23, 2023
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Frigidaire Professional FPIC3677RF Induction Cooktop Won't Heat Up. Is there a Lock-out Feature We Don't Know About?

if you have read your manual stainless doesnt work but your cast should --check with a magnet if it doesnt stick pan wont work but notify company or manufacturer customer service of problem[s] since your unit should be under warranty
4/23/2023 7:26:35 AM • Frigidaire... • Answered on Apr 23, 2023
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Smeg induction cooktop flashing E A?

Hi Ross, The error code E A on your Smeg induction cooktop indicates a communication error between the electronics of the cooktop and the specific burner. This could be caused by a fault in the electronics of the burner, a wiring issue, or a problem with the main control board of the cooktop. You can try to reset the cooktop by turning off the power supply to it and then turning it back on after a few minutes. If the error code persists, it is recommended to contact Smeg customer service or a certified technician for assistance in diagnosing and repairing the issue.
4/23/2023 7:24:01 AM • Smeg Cooktops • Answered on Apr 23, 2023
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Electric schott ceran glass cooktop model number ISE630WS01 right burner not working

Based on your question that the right front burner of your Schott Ceran glass cooktop is not working, here are some steps you can try to troubleshoot the issue:
  1. Check the power supply: Make sure that the cooktop is properly connected to a power source and that the circuit breaker or fuse is not tripped. If the circuit breaker is tripped, reset it and try turning on the burner again.
  2. Check the burner control switch: The burner control switch regulates the power to the burner. Check if the switch is loose, damaged, or defective. You can test the switch for continuity with a multimeter to determine if it is functioning properly.
  3. Check the heating element: If the burner control switch is not the problem, the issue may be with the heating element. Check the element for visible damage, such as cracks, burn marks, or discoloration. If you see any damage, the element may need to be replaced.
  4. Check the wiring: Check the wiring connections between the burner control switch and the heating element. If any of the connections are loose or damaged, this may be causing the issue.
  5. Test with a different burner: If you have multiple burners on your cooktop, try testing the right front burner with a different control switch or heating element to determine if the issue is with the burner or another component.
The above are basic means of troubleshooting, the following below will add more to the solution above; Check the control board: The control board is responsible for sending power to the heating elements. Check the control board for any signs of damage or burning, and test it for continuity using a multimeter.
  • Check the thermal fuse: The thermal fuse is a safety device that cuts off power to the heating elements if they overheat. Check the thermal fuse with a multimeter to see if it has blown. If it has, you will need to replace it.
  • Check the switch relay: The switch relay is another component that can cause the burner to not work. Check the switch relay for any signs of damage, and test it with a multimeter to see if it is functioning properly.
  • Test the voltage supply: Use a multimeter to test the voltage supply to the burner. If there is no voltage, this could indicate a problem with the control board, thermal fuse, or switch relay.
  • Check for loose connections: Inspect all wiring connections between the control board, switch relay, and heating element. Loose or damaged connections can cause the burner to not work.
  • 2/14/2023 2:40:41 PM • Cooktops • Answered on Feb 14, 2023
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    1 burner on gas hob not lighting

    The igniter is not working and should be replaced and there is also a problem with the igniter as well.
    2/4/2023 8:46:30 AM • AEG Cooktops • Answered on Feb 04, 2023
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    2answers

    I have a Maytag MIR8890AS induction range and after 10-15 minutes of running either the cleaning cycle or the having the oven at around 400F, it will start beeping every few seconds for a long time. A

    new ovens and electronics have error codes programmed in, my new stove does, you need to call an electrician and tell them the exact beeping issue and this will give them an idea on what may be wrong. In the meantime see if the manual it came with has a trouble shooting or error code page, or go to http://www.maytag.com/webapp/wcs/stores/servlet/OCManualsLiteratureSearchResultView?catalogId=10562&langId=-1&storeId=10212
    1/21/2023 5:20:30 PM • Maytag MIR8890AS... • Answered on Jan 21, 2023
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    Some of the control knobs on my Thermador Rangetop PCG366W sink all the way in so that you can't see the writing on the knob, is that normal? If not, is there a fix for it?

    Burners Do Not Start Hand on burners The Burners Do Not Start There are several solutions for this problem: The main gas supply may not be turned on. Make sure it is turned on. Check the power supply and make sure the unit is plugged in and the circuit breaker has not tripped. Make sure the burners are properly positioned. The igniters may be dirty. Carefully wipe the igniters with a cotton swab dampened with water after they have cooled down. Gently scrape the soil off with a toothpick. Avoid exposing the igniters to excessive water as a damp igniter may not light up. Remove any lint that may remain after cleaning. The ignition will be quicker if a cooking pan is on the grate. Ignite the gas at full and once alight, turn it down to around 50%. It should lock on within 6 seconds. Does the burner click when the burner knob is in the ON position? If yes, you may have a wiring issue at the outlet that the appliance is connected to. Turn off the main gas supply and contact a qualified electrician to fix this. Does the burner click when the burner knob is in the OFF position? If yes, check for the following: 1. Check to see if the burner cap is properly placed and the igniter is not wet or dirty. 2. Check to see if the regulator supplied with the unit is installed properly. The arrow on the regulator should be pointing to the appliance. Please call a professional installer
    1/16/2023 6:59:14 PM • Thermador... • Answered on Jan 16, 2023
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    Pic 2.0 prestige induction stove with E8 problem

    1/9/2023 3:55:50 PM • Cooktops • Answered on Jan 09, 2023
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    Bosch oven display does not work at all but the cooktop works. what is the problem?

    There could be a few different reasons why the display on your Bosch oven is not working, but the cooktop is functioning properly. Some possible causes include:
    1. A problem with the control panel: The control panel is responsible for controlling the oven and displaying information on the screen. If there is a problem with the control panel, it may be preventing the display from functioning properly.
    2. An issue with the oven's electrical system: If there is a problem with the oven's electrical system, it could be causing the display to malfunction. This could be due to a problem with the wiring, a faulty component, or a power issue.
    3. A problem with the display itself: It is also possible that there is a problem with the display itself, such as a damaged screen or a malfunctioning component.
    In order to determine the cause of the problem and fix it, you will likely need to have the oven inspected by a professional appliance repair technician. They will be able to diagnose the issue and recommend the appropriate course of action.
    1/6/2023 11:01:32 PM • Bosch Cooktops • Answered on Jan 06, 2023
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