Dehumidifiers - Page 6 - Recent Questions, Troubleshooting & Support

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The unit fills the tank with water but won't drain into the drain hose, what can we do?

Clear the blockage and check the flow through the filter.
10/10/2021 3:14:14 PM • Dehumidifiers • Answered on Oct 10, 2021
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I just replaced the two filters in my Sante Fe Compact dehumidifier, and the coil and filters froze up in a week. The temperature is above 70 degrees. What could be the cause?

Air restriction in the connected ductwork. Dirty coils reducing air flow thru dehumidifier. Low refrigerant charge. Phone the factory at 1-800-533-7533 for help troubleshooting.
10/3/2021 2:29:54 AM • Santa Fe Compact... • Answered on Oct 03, 2021
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Delonghi dehumidifier DE500 P leaking water

The hose is supposed to be in the tank. Someone emptied the tank and forgot to put the hose back.
9/16/2021 4:36:12 AM • DeLonghi... • Answered on Sep 16, 2021
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Keystone kstad70b dehumidifier has stopped draining out the hose. No clogs seen anywhere. What other troubleshooting can I do?

Had an issue with the water draining from the hose. Had worked before and stopped draining all of a sudden. Used a portable air compressor to blow it out. Went to the owners manual and saw that the drain outlet unscrews. Thought the drain hose was internal, taking the bucket off, then removing the drain outlet (2 screws, easy-peasy) Found the soft plastic drain line was kinked enough to stop/slow water from draining clearly. Plastic drain line needed to be heated with a heat gun/hair dryer with a metal file inside to restore the roundness of the tube. Keeping my fingers crossed.
9/4/2021 3:11:01 PM • Dehumidifiers • Answered on Sep 04, 2021
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Dehumidifier seeming to not go below 70%?

If the dehumidfier is the right size then it would take a few days to week to get it down .
8/30/2021 4:25:49 PM • Dehumidifiers • Answered on Aug 30, 2021
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My Maytag dehumidifier filter doesn't ever get dirty why

Unless you have it installed in an especially dirty area, the filter hardly ever gets any appreciable accumulation of dust and dirt. The manufacturer turns on the clean filter reminder after so many hours of operation. Never is it indicative of detected dirt clogging filter. Just hit the filter reset button on the control panel
8/26/2021 4:22:03 PM • Maytag... • Answered on Aug 26, 2021
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Haier DE45EK-l. Why does E2 code remain after cleaning?

Not familiar with this brand but all of them are fundamentally the same. If you cleaned with water, make sure the unit is thoroughly dry. Especially electronic components. Also..Make sure that the float for the water tank is correctly installed and not jammed. Some manufacturers set a E2 code for water collection tank issues.
8/26/2021 4:18:07 PM • Dehumidifiers • Answered on Aug 26, 2021
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Model AD50GUSB. Why doesn't fan operate?

1. Fan failure 2. Control board failure
8/20/2021 8:29:09 AM • Whirlpool... • Answered on Aug 20, 2021
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I have a FO code on my Frigidaire dehumidifier. Cleaning filter does not help. About four years old. Need to open case and check for rust?

First, I'm not a Frigidaire tech. * Check your warranty. Call for service. * Contact (note Live Chat link); https://www.frigidaire.com/Owner-Center/Contact-Us/ *** following is for information only *** * Be sure to check the tub and filter (make sure they are seated properly.) * Checking basic problems; https://www.youtube.com/watch?v=SXJrVGP_Ixs * Review; https://www.youtube.com/watch?v=BbwIEU3zlG8 * There are no customer service parts in unit other than what was mentioned in the video. * Contact Frigidaire or your local Appliance store for service. Aloha, ukeboy57
8/16/2021 9:50:26 PM • Frigidaire... • Answered on Aug 16, 2021
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My Whirlpool ad35usv dehumidifier is recalled and

It's been 10 years trying to contact also and still nothing on this whirlpool Ad35usv unit. So might as well say that when they pro rate refund that you will get zero in return now for the few hundred spent to purchase
8/13/2021 2:37:43 PM • Dehumidifiers • Answered on Aug 13, 2021
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Hi, I have a Keystone Dehumidifier and want to set it to continuous draining. I have the hose but I need the Adaptor A (1pc) and the screws (2pc) . Can you sell then to me?

They don't sell any parts on this site . I woulld look for stockest on line or Key stone direct thye must have there own wed page
8/12/2021 9:47:52 PM • Dehumidifiers • Answered on Aug 12, 2021
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Our Danby SDR204 will operate

R?ponse Alerte au produit SDR204 Bonjour, avoir le manuel du d?shumidificateur sera tr?s difficile ? trouver car moi aussi j'en suis un. Il a ?t? sugg?r? de revenir parce qu'il y a un probl?me avec la sant? de la famille. Je vous envoie le message d'alerte. https://www.canadiensensante.gc.ca/recall-alert-rappel-avis/hc-sc/2008/12313r-fra.php
8/12/2021 1:58:18 PM • Danby DDR606... • Answered on Aug 12, 2021
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Seem like the compressor is not working very hot

Assuming this is the A/C compressor, right? The compressor will be hot to the touch, the question is whether or not it is engagining when turned on, Check to see if the compressor clutch iis working by having someone turn it on and off while listebibg an observing the compressor clutch. Low refrigerant would or should orevent compressor operation to protect the compressorthrough a safety switch. Good luck
8/6/2021 3:09:21 PM • Dehumidifiers • Answered on Aug 06, 2021
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E3 error

I got mine fixed tonight! It was not that easy but can be done.
After my last post, I called the customer service of DeLonghi. The agent can only refer me to the authorized repair shops but she does not know what “E3” meant. There is no shop in NJ where I live, and the closest one is in CT! One of the two shops there knows right away the E3 is the fault of a condenser sensor. He mailed me the part ($25) and I took the covers off (be very careful to record where the screws are from ---- they are not all the same size/shape, and also there are two small tabs on the top holding two cover pieces together, so don’t force it to open or you will break it). There is only one part looks like the same as the replacement part I newly obtained and it has a metal clip attached on the copper coils. Carefully replace the sensor on the coil as you find previously and plug the other end to the control board. It sounds lengthy but once you open the cover it will all become clear to you. Be patient and this can be done. Very glad to see/hear it is working now again!

p.s., the store first mailed me the wrong part (on the plug-in end it has two ridges rather than one) so I have to call them again to explain and they mailed me a different one with a single ridge. Apparently there are two types (old and new model) for this model.
8/6/2021 9:03:26 AM • DeLonghi DE500... • Answered on Aug 06, 2021
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Midea. Why did pump stop working?

The pump may have simply failed.
8/3/2021 7:25:11 AM • Dehumidifiers • Answered on Aug 03, 2021
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From a cold start, the dehumidifier starts and the

Wayne, There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have an analog unit
(no LED screen) set the humidity extraction knob on maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.
8/1/2021 9:12:50 PM • Whirlpool... • Answered on Aug 01, 2021
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