Dehumidifiers - Page 4 - Recent Questions, Troubleshooting & Support
Perfect aire dehumidifier not draining water with hose on
Check that the hose connection is secure and that there aren't any kinks or blockage in the hose. The hose should always slope downward not go vertical or in an upward direction. If the hose is clean and water flows out freely, check the placement of the unit.
The unit not being level could be another factor as to why it's collecting water in the bucket and not out of the drain hose. Make sure that the unit is level. If there is a slight slope to the floor, adjust the unit so that the hose is closest to the drain. In units that were stored for the winter, for an extended period of time or in a highly dusty area, there may be grime build up in the main water outlet that connects to the drain accessories. Use a pipe cleaner to help clear the buildup by inserting the pipe cleaner in the main water outlet.
Is it normal to have cold air coming from the dehumidifier
A dehumidifier is the same thing as a window unit air conditioner that you sit on your kitchen floor instead of installing it into a window. It will blow cold air out one side (evaporator side) and hot air out the other. (condenser side) Hot/Cold cancelling each other out, (plus a little bit of "extra" heat from running the thing) yet the evaporator STILL removes humidity from the air in the form of a puddle of water on your kitchen floor. They (air conditioners & dehumidifiers) are both essentially air conditioners only difference being is that in order to "cool" an area, the "condenser," or "hot" air would have to be moved outside somehow. Air conditioners do not "cool" air, per se. Instead, they ABSORB & MOVE HEAT from one place to another via some type of gas (freon) and a compressor pump inside of a closed tubular system. (copper,brass,aluminum, etc)
Code (CH) (01) on front panel, what does it mean?
I believe it is a water tank code. Re-seat the tank, unplug wait 15 seconds and replug the power cord and see if this resolves the error.
Background relating to other possibilities.
When the water bucket reaches its capacity, the bucket switch opens to shut off the dehumidifier. If the bucket switch fails while it is open, it will prevent the dehumidifier from running. To determine if the bucket switch is defective, use a multimeter to test it for continuity. If the bucket switch does not have continuity, replace it.
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