Warranty Information
These warranties do not cover consumer caused damages such as
misuse, abuse or repairs attempted by someone other than our authorized
technicians.
Click here for Repair Services.
US WARRANTY
In the past our products have had different
lengths of warranty coverage. However, since
1984, the majority of our products carry a
Limited Lifetime Warranty. Bushnell Performance
Optics guarantees your product to be free of
defects in materials and workmanship for the
lifetime of the original owner. The exceptions
are as follows.
- Bushnell
NorthStar Electronics
- Bushnell NextView Binoculars
- Bushnell Falcon Binoculars
- Bushnell Night Vision
- Bushnell Yardage Pro Laser
- Rangefinders
- Bushnell Speedster Speed Gun
- Bushnell HOLOsight
- Bushnell ImageView
- Bushnell Elite Riflescopes
- Two
Year Warranty
- One Year Warranty
- Two Year Warranty
- Two Year Warranty
- Two Year Warranty
- Two Year Warranty
- Two Year Warranty
- Two Year Warranty
- Two Year Warranty
- Limited Lifetime Warranty
"No Questions Asked One Year Warranty ELITE Replacement Policy"
(This offer is limited to one original purchase refund per address. For additional information about this offer,
please contact Customer Service)
CANADIAN WARRANTY
In
the past our products have had different
lengths of warranty coverage, however, since
1984 the majority of our products carry a
Limited Lifetime Warranty. Bushnell guarantees
your product to be free of defects in materials
and workmanship for the lifetime of the original
owner. These warranties do not cover consumer
caused damages such as misuse, abuse or repairs
attempted by someone other than our authorized
technicians.
WARRANTY COVERAGE OUTSIDE THE USA AND CANADA
Contact your local dealer for warranty information. You
may have other rights wich vary from country to country.
These warranties do not cover consumer caused
damages such as misuse, abuse or repairs attempted
by someone other than our authorized technicians.
INSTRUCTIONS
TO SEND PRODUCT IN FOR REPAIR
*NOTICE: Due to US import and export laws, repairs originating outside of the US cannot be returned.
Please contact the nearest subsidiary office that services your area for shipping information.
Package
your product securely and include your name, street address, a daytime
phone number, your email address, and a brief description of the issues
you want addressed. Insure your product for the appropriate dollar
value and send it to:
Bushnell (US Residents Only)
Attn: Repairs
8500 Marshall Drive
Lenexa, KS 66214
(For Non USA Residents, or other questions please contact our Bushnell Customer Service Dept. at 1-800-423-3537)
When returning product for repair, please do not send
the product cases, lens caps, mounts, or straps.
SHIPPING
& HANDLING FEES
Send
in a check or money order for shipping and handling
made out to Bushnell in the amount of:
$15.00 for Telescopes
$10.00 for all other products
(California residents are excluded from paying
shipping and handling payments for warranted
items only)
REPAIR
PROCESS
When
your unit is received it will be assigned a
repair number. After reading your letter, a
technician will evaluate your unit to determine
what repairs are needed and whether or not warranty
coverage will be applicable. It is our option
to repair or replace your unit. If your unit
is NOT covered under warranty, an estimate for
repair or replacement will be mailed to you.
You will have 20 days to respond, either accepting
or declining the recommendation. If you accept
the recommendation for repair or replacement you
will need to provide payment. That can be in the
form of a check, money order, or if you prefer,
by MasterCard or VISA. If the repair or replacement
is covered under warranty, you will receive no
additional correspondence. Your repaired unit
or a comparable replacement of equal value and
function will be shipped to you via UPS within
4-6 weeks.
SPECIAL
NOTES
*
Note - For customers who are located outside of the United States, please contact the
Bushnell office in your area.
** Note - Bushnell Performance Optics no longer
carries or sells Bausch & Lomb product.
However, all current factory warranties are
being honored and repairs will be provided at
the above location.
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