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Weight Loss Apps... | Answered Yesterday | 737 views

FIXYA has no connection with UBER. Contact UBER for help.

Quoting driver help - read carefully. Check for Greenlight if in the city near you.


How Drivers Can Contact Uber Driver Support Uber drivers have more options than customers when it comes to getting help. In addition to a series of help articles and contact forms inside the Driver app and at, drivers can call Uber in some cities, and Uber offers in-person help at Greenlight Hub offices.

Uber drivers can call Uber to get help

Uber offers 24/7 phone support for drivers in many markets. To call into phone support for drivers, open the driver app, tap your profile image in the upper right corner of the home screen, tap Help in the upper corner, then scroll to the bottom to find the Call Us button. You can ask Uber anything you want, but many drivers report that it's not too much more helpful than the normal online support system.
How to call Uber phone support for drivers Call Uber: In your account, tap Help, then scroll to Call Us

How drivers can ask Uber a question inside the Uber driver app

To submit a question inside the Uber driver app, tap: Account > Help > Account and Payment > Change Account Settings > I have another account issue
You can send a question to Uber using the Uber driver app, but in what seems like a mission to reduce the number of support messages they get, Uber buried the forms deep inside their extensive menu system.
To submit a question inside the Uber driver app, tap: Account > Help > Account and Payment > Change Account Settings > I have another account issue Note: There are other ways to ask a question inside the app! The steps above show you how to find a contact form for general account issues, and Uber will reply to any type of question you enter into it. But there are other forms for more specific purposes. They have built-in features that are helpful for things like fare reviews and payment questions.
How to view your existing support threads with Uber driver support Account tab > Help > Support Messages
After you've submitted a question, you can track the support thread with Uber inside the driver app. You'll see all the questions you've submitted through these help forms, and you can read replies from Uber and update the thread with new replies of your own.
More about features inside the Uber driver app

How drivers can ask Uber a question at

Much like the driver app, contains a massive variety of support articles, but Uber has chosen to bury the question submission forms behind menus.
  1. Go to
  2. On PC: Click "For Partners" on the left
    • On Mobile: Tap "For Partners" at the top
  3. Under Account and Payment , click "More"
  4. Under "Changing Account Settings", click "I have another account issue"
You can also use the search bar to search for "I have another account issue."

What drivers can expect after asking Uber a question

You'll get an email when an Uber rep answers your question, and the reply will also appear in the Support Messages area of the app. It should take anywhere from a few hours to 2 days to get a response. Most drivers find that Uber's response time varies by quite a bit. Don't be surprised if the first answer you get doesn't directly address your question.
If you're unhappy with Uber's response, you can reply to Uber's email or add a reply using the Support Messages area of the driver app.
Tips to get better help from Uber support
  • One question at a time - Uber typically will only respond to one issue at a time, so loading your message with several issues won't be effective.
  • Be as brief as possible - Only include the details that are absolutely essential to your issue. Many drivers send Uber long-winded stories in a massive wall of text. Uber reps have to reply quickly, so only give them what they need.
  • Be polite and civil - Don't let your anger show. Be polite, but direct.

Drivers can get in-person help at Greenlight Hub offices

Uber operates in-person support offices called Greenlight Hubs in most big cities. Uber reps at these offices will spend a lot more time on your issues and have access to all the information they need to correct issues on the spot. If you want a faster resolution and a better answer, visit a Greenlight Hub.
You can find office locations by going to Click "For Partners," then search for "in person help" and look for the relevant article. That will typically contain the address to your local Greenlight Hub.

Uber | Answered 2 days ago | 2,230 views

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Smarter Agent... | Answered on Mar 14, 2019 | 108 views

depends on your preference..

For Testing Apps... | Answered on Mar 14, 2019 | 91 views

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Advent Mobile... | Answered on Feb 28, 2019 | 119 views

Fix Error Code 504 While Downloading Apps On Android, follow these steps , Visit URL and Find Solution : or call us : +1-866-748-5444

Android Apps | Answered on Feb 19, 2019 | 44 views

Re install it perhaps.

Android Apps | Answered on Feb 18, 2019 | 265 views

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XIMAD Mobile... | Answered on Feb 14, 2019 | 117 views

Please how can I get my Badoo account back

badoo Android... | Answered on Mar 13, 2019 | 1,438 views

If you have it installed and configured by your work email.
Go to Device settings>Security>Device administrator>Deactivate Mobile@work
Then go to device settings again> apps>Open Mobile@work and uninstall.
Hope this answers your query.
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MobileIron... | Answered on Feb 09, 2019 | 280 views

You can transfer photos and videos from your phone to computer via Gihosoft Mobile Transfer.
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Google Android... | Answered on Feb 03, 2019 | 3,049 views

Could you please provide the exact error message?

yahoo Mail | Answered on Mar 16, 2019 | 185 views

This account is temporarily locked for 12 hours because of security concerns

yahoo Mail | Answered on Jan 21, 2019 | 433 views

Go into Location & Security in settings, choose "Select device administrators" and remove the check from MobileIron. HELP NUMBER +1 833 272 0777This should allow you to remove it from the device

Gameloft Asphalt... | Answered on Jan 21, 2019 | 516 views

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badoo Android... | Answered on Jan 21, 2019 | 2,991 views

Go into Location & Security in settings, choose "Select device administrators" and remove the check from MobileIron. This should allow you to remove it from the device

MobileIron... | Answered 12 minutes ago | 30,216 views

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