Brother Office Equipment & Supplies - Page 4 - Recent Questions, Troubleshooting & Support

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My Brother HL 2170W printer has red error light

There is probably still part of the sheet in the fuser at the back of the machine. The fuser will need to be removed and checked for scraps of paper and/or damage to the temperature sensor and v likely a dislodged paper sensor arm.
10/28/2022 5:27:11 AM • Brother HL-2170W... • Answered on Oct 28, 2022
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Why it prints grey background

Either the toner cartridge is very close to empty or the drum unit needs to be replaced. Check your warning lights. Yellow = toner, red = drum. If no warning lights, pull out the toner/drum unit and remove the toner cartridge. Have a look at the cylinder in the drum (DR2125) - if it is very black and matt looking you will need to have it cleaned or just replace it.
10/28/2022 5:21:46 AM • Brother HL-2170W... • Answered on Oct 28, 2022
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Brother HL 3075CW printer is offline and won't print

I am having the same issue. The printer works for a few days, and then the IP address for the printer changes and I cannot print anymore. Any idea as to how to solve that issue?
10/28/2022 5:17:01 AM • Brother HL-2170W... • Answered on Oct 28, 2022
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Cannot print to 2170W via wireless

You need to hard coat your Ip for the printer.
10/28/2022 4:59:20 AM • Brother HL-2170W... • Answered on Oct 28, 2022
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HL-2170w won't print with Windows 7

Windows 7 will not work with earlier Windows versions of printers
10/27/2022 7:22:06 PM • Brother HL-2170W... • Answered on Oct 27, 2022
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Pages are printing dark (like there's too much toner coming out)

Are you using a compatible toner, or original.. If compatible, go into the settings and lighten the print. If original, could be faulty... but I would say it's the toner. Try another if you have one.
10/27/2022 7:21:59 PM • Brother HL-2170W... • Answered on Oct 27, 2022
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Can not connect to personal Wi-Fi network

This instruction is to setup Brother Laser printer 2170W in windows 7
Turn off Windows Firewall
To reset the printer:
Turn off the printer.
Press and hold the Go Button in front, at the same time turn on the printer from the right side. You will see three lights(Error, Drum, Toner) turn on. Release the Go button. The light is not blue and is off.
Now, Press the Go button 7 times. Wait for some seconds.
The three lights will turn on and off by themselves. The printer warms up and then stops.
Connect the ethernet cable to the wireless router and the printer
in the browser type:
http://192.168.1.1
It shows the device connected and its ip address.
Close the browser and open new browser
on your internet browser type in http://(ip address that you see as device)
click on "Network configuration"
user: admin
Password: access
click on "configure interface". Change it to "Auto Switching" Click OK
You are back in "Network configuration"
click on Configure wireless
Make sure it is "Infrastructure" and the "channel" is correct.
Also "Authentization Method" should be "open system"
Choose your encryption method
type in your password in "hexadecimal format" and click "submit".
If your password is ascii change it to hexadecimal with an online converter
Follow the instructions.
Wait until it prints the papers.
When it tells you to remove the ethernet cable, Do not remove.
Wait until printing is done. Turn off the printer and remove the cable. Turn on printer.
Now Print the printer status:
click on the Go button once to wake up the printer.
Now click on the Go button 3 times. Wait! it will print 4 pages.
Look at the last page
you will see the IP address of the printer.
go to your browser and type in http://( new ip address that you see on last page)
The last step is again in the "configure wireless" to "configure TCP/IP"
choose something like 192.168.1.198 the last 3 digits should be a high number. Close browser.
Now put in the CD and install the wireless Driver only. All Done!
Turn ON Windows Firewall
10/27/2022 7:21:51 PM • Brother HL-2170W... • Answered on Oct 27, 2022
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Why is HL 2170W printer saying it is offline. It

Go to the computer Control Panel, select Printers, right mouse click on the printer and choose Use Printer Online. See what happens.
10/27/2022 7:20:37 PM • Brother HL-2170W... • Answered on Oct 27, 2022
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Download software for brother QL500 lost my disc

Have a look on the brother web site.
10/25/2022 8:10:56 PM • Brother Office... • Answered on Oct 25, 2022
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Printer wont print. Keeps saying printer in error

Brother Printer in Error State Windows 10 difficulty is an error normally presented when the printer is jammed, low in paper or ink, the cover is open, or the printer is not connected properly, etc. Here some relevant solutions to fix this error. The Brother Printer in Error State Windows 10, unable to print documents or incapable to connect to the printer? Here every possible solution to fix Brother Printer in Error State Windows 10. Several windows users report After Recent windows 10 fall creators update or Install the latest updates connected printers stopped working or getting Printer in Error State in windows 10 problem. Right steps to Fix Brother Printer In Error State Windows 10:- 1. Check Network Connectivity. 2. Install Proper Printer Software. 3. Connect the printer that requires troubleshooting. 4. Full blog with a guide on how to fix Brother Printer in Error State Windows 10 The Brother Printer In Error State Windows 10 is a very harmful error this error is very annoying. If you want a full solution to this error check this blog and follow the steps given in the blog. We provide online support to any problem with Brother printer Errors. printer-support-3-undefined-undefined-0_24.jpg
10/25/2022 8:57:22 AM • Brother HL-2170W... • Answered on Oct 25, 2022
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Brother 7360 printer in Error state

It is very common to encounter Brother Printer in Error State Windows 10 with any Printer, the same is the case with the Brother Printers and scanners. They also confront the error due to some reasons. These error codes indicate some specific issues with your printer. Brother Printer in Error State Windows 10 problem is an error usually displayed when the printer is jammed, low in paper or ink, the cover is open, or the printer is not connected properly, etc. Here some applicable solutions to fix this error. Method to fix Brother Printer In Error State Windows 10:- 1. Check the connection and restart your devices. 2. Update or reinstall the printer driver. 3. Contact the printer manufacturer. The Brother Printer In Error State Windows 10 is a very harmful error this error is very annoying. If you want a full solution to this error check this blog and follow the steps given in the blog. fixed-brother-printer-in-error-state-windows-10-1200x676-undefined-undefined-0.jpg
10/25/2022 8:37:42 AM • Brother Office... • Answered on Oct 25, 2022
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What is the difference between two LC1220 and LC1240 cartridges?

That is not a genuine Brother part. You need either LC40* or LC73*
10/20/2022 9:04:35 AM • Brother... • Answered on Oct 20, 2022
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My brother printer 240 MFC beeps 3 times when I press the power button the printer does not come off...when I press the other keys they beep 3 times.

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3. This will reset the purge count value. Then the printer will restart, try this step by step.without missing any thing. thanks
10/19/2022 4:41:04 PM • Brother Office... • Answered on Oct 19, 2022
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Why is My Brother Printer MFCJ82DW Offline?

Your Brother printer can be offline, most probably when it is not set as default printer on your computer. Let's take a look at the steps on how do I get my brother printer back online. First, right click on the printer icon in your computer. Go to what's printing and click on printer. Then, remove the check mark in front of use printer offline. The status of your printer would be now back online and ready to print. https://connectmyprinter.com/how-to-fix-brother-printer-offline-error/
10/19/2022 12:27:01 PM • Brother Office... • Answered on Oct 19, 2022
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Brother lc1100hy printer offline can't get it to go online

As you've noticed, the Brother printer goes offline with a single update to Windows 10. Even so, Windows 10 updates or driver upgrade is not the only cause for your printer to be offline. The key reason behind a brother printer that displays an offline message in windows 10 is the connectivity issue. Reasons that cause Brother Printer Offline:- 1.As cable disconnection could also be a reason for the Brother printer offline issue. 2.Faulty USB connections can arise printer offline Step to fix Brother Printer Offline Windows 10 1.Verify the Brother Printer turned ON and there are no errors on screen. 2. Make sure the Brother printer is connected to the computer properly. 3. Make sure your Brother Printer is set as the default printer in Windows 10 settings. 4. Delete all print jobs from the printer properties option. Expert Advice - Brother Printer Offline Windows 10

10/19/2022 12:24:49 PM • Brother HL-2070N... • Answered on Oct 19, 2022
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Brother MFC9130CW just printed 1128 pages, Replace Waste Toner box message.

The answer to your problem can be found in this step by step video https://www.youtube.com/watch?v=Jt7YSU83wzE
10/18/2022 2:20:24 AM • Brother MFC990CW... • Answered on Oct 18, 2022
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Replaced waste toner box. Continue to receive "Replace Toner Box" message. Have insured that all parts back in properly. Will not print.

There is normal a clear plastic section on most waste toner boxes that tell the printer / copier how much toner is inside check to make sure it is clear! Dump the toner out if you don't have a new one BE CAREFUL CAN GET VERY MESSY. DO not use water to clean up use vacuum but do be care toner particles are small enough to go thru some vacuum filter so try some small amout make sure it does not spray your wall! Also check make sure the toner box does not have any broken small tabs the indicate to the printer thr the box is properly installed, one other check if the box has clear section match that section in the printer and clean that area sensor the monitors the clear section may have toner in it. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
10/18/2022 1:19:20 AM • Brother... • Answered on Oct 18, 2022
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Brother MFC-J220 ink absorber full

pls help me dis prob
10/17/2022 9:58:40 PM • Brother MFC J220... • Answered on Oct 17, 2022
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