Brother HL - Recent Questions, Troubleshooting & Support - Page 7

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My brother HL-2170W printer suddenly

First it's a good idea to be certain of what the error is, if any.You can find that information out on this page:http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000070/faq000170_017.html?reg=us&c=us&lang=en&prod=hl2170w_all&Cat=11Then if there is no error, or fixing the error does not get rid of the blinking light, you may have to reset the machine to factory settings, which can be done by following the steps on this page:http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000005/faq000105_012.html?reg=us&c=us&lang=en&prod=hl2170w_allhope this helps you! :)
5/9/2019 11:06:58 AM • Brother HL-2170W... • Answered on May 09, 2019
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2answers

Brother HL-5240

That is a serious error and you need to press the go button and see which lights are lit while you hold it and it tells the rest of the error. Could be main pcb, engine pcb or even a fuser error.
5/9/2019 11:03:32 AM • Brother HL-5240... • Answered on May 09, 2019
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Brother HL-5250DN

if the Drum LED is still lit after replacing the drum unit, the Drum counter may not be reset.
Reset the Drum counter as follows:

  1. Open the front cover.
  2. Locate the control panel button under the LED lights on the left side.
  3. Press the control panel button until all lights are lit, then release it.
    The Drum counter is now reset.
5/6/2019 4:56:14 PM • Brother HL... • Answered on May 06, 2019
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Vertical black lines printing down

Hi Mike,
Check the drum. Take the drum and toner out of printer. Remove the toner and check the drum. Probably scratched.

S88
5/6/2019 4:49:57 PM • Brother HL... • Answered on May 06, 2019
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Brother HL-5250DN Laser Printer

When the toner light is on this means the toner is empty and needs to be replaced before it can print again. Replace the toner and you will be able to print again.
5/6/2019 4:33:20 PM • Brother HL... • Answered on May 06, 2019
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1answer

All lights flashing won't print

Fuser error
4/17/2019 7:09:09 AM • Brother HL-2030... • Answered on Apr 17, 2019
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3answers

Brother HL-1440 LASER PRINTER requires ''Service Call A''.

If you need brother printer tech support usa, then dial brother printers support phone number 1866-877-0191 anytime. For More Visit Us Here: https://goo.gl/73VrU3 slide5-ymukdlto0iojz4nd3se3t5yk-4-0.jpg
4/3/2019 10:52:38 AM • Brother HL 1440... • Answered on Apr 03, 2019
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3answers

Drum error. slide green tab in each color

1. power down the printer.
2. remove all color cartridges from their slots.
3. inside the color slot, you will see a green slide that will not move until you pick up the plastic cover.
4. rotate the plastic cover forward.
5. slide the green slide 3 or 4 times. (DO NOT TOUCH SMALL WIRES!)
6. return slide to original position.
7. snap the plastic cover back in place
8. return each color cartridge to it's slot.
9. replace color cartridge holder back to printer.
10. close all covers
11. turn printer back on.

If you still get the "move green slide" error, just repeat these steps

This took me about 10 minutes for the process, after understanding what the "green slide" meant.
12/20/2018 11:49:08 AM • Brother HL4040CN... • Answered on Dec 20, 2018
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3answers

Print unable 32

This is not just a density sensor, this is a plastic cover over it that is getting stuck. There is a piece of soft rubber attached to the solenoid that is getting very sticky over time. Removing this rubber and stretching solenoid return spring corrects the issue. Search web for the service manual and follow chapter 8 to disassemble the printer correctly - takes less than 10 minutes to do it
10/4/2018 4:48:24 PM • Brother... • Answered on Oct 04, 2018
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4answers

Brother HL-2040 toner light stays on

I found this and it worked great.

1. Power Unit off

2. Open front cover

3. Press and hold GO and turn power on

4. When all 3 lights lit release and press GO twice

5. All lights turn solid

6. With all solid, press GO 5 times

7. Ready light GOes red

8. Close door and you're all set
9/23/2018 11:47:05 PM • Brother HL... • Answered on Sep 23, 2018
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2answers

I plugged it into 220V outlet and Brother HL 2140

hi. I had the same problem and to fix it you need to take printers right-side cover off. Underneath you'll find a Power Supply Board - hidden under metal cover. Take it out and disconnect two cables from it. Now, I had to replace an fuse 125V 4A and varistor E241AD 83P on the Power Supply Board in mine HL-2140. It works fine now.

Note: I could not find the exact replacements in electronic store so I used:

- fuse: 250V 4A

- varistor: FNR 10K241 (241 is the important number)

Hope it helps.

4/1/2018 6:21:04 PM • Brother HL 2140... • Answered on Apr 01, 2018
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1answer

Brand: Brother Model: HL-2040 Problem: cannot

pull tray out load a couple sheets look underneath and see if paper is lifted up when closing paper drawer. If the paper is not raised to the up position you have broken the tray lift mechanism and it is not worth fixing. You can jam an eraser underneath the tray to manually raise the tray to do a dodgy fix.
3/28/2018 10:05:18 PM • Brother HL-2040... • Answered on Mar 28, 2018
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2answers

HL-2270DW need install drivers, do not have CD

Brother has the drivers for most of their printers on their support site. For the HL-2270DW, go to http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=hl2270dw_all . What OS does your computer have? Select your OS and then your language. Click on the Search button. The Full Driver and Software Package should be the first one listed after the search. This is the version for most users. Just click on the Download & Information link. Then click Download. Look further down the page for the stand-alone drivers. If you have another driver installed (for example, the Windows USB driver for a locally connected printer), uninstall the driver first. If it's the Brother driver, use the Brother uninstall tool. Otherwise remove the printer in the Devices and Printers Control Panel. (Click Start > Devices and Printers. Right click on the printer and choose Remove.) Then remove the USB cable if connected to the computer. Install the Brother software and then connect the USB cable when prompted to do so.Note: this download does not include any third-party software that was on the original CD. I hope this helps. Cindy Wells
2/20/2018 1:43:52 PM • Brother HL... • Answered on Feb 20, 2018
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Brother HL 1440 Printer Density Adjustment

For sure u can increase the darkness and there are settings to increase but u need to browse through the menu to locate the darkness increasing options. The mannual should definitely help.

Thanks
2/16/2018 1:42:47 PM • Brother HL 1440... • Answered on Feb 16, 2018
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1answer

Free manual for Brother HL 2142 lazer printer

Download your manual for the HL-2040 here:

http://www.brother-usa.com/support/default.aspx?PGID=1&R3ModelID=HL2040&WT.svl=contact

Download your manual for the HL-2i42 here:

http://www.brother.com.au/product/printers/hl-2142/support.aspx

Trust this helps. Please vote.
2/15/2018 4:45:14 AM • Brother HL-2040... • Answered on Feb 15, 2018
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1answer

HL-5240 Appears to need new toner but that didn't fix it.

If the marks on the page appear to repeat three or four times down the page regardless of what is printed, it could be the drum unit ( the unit the cartridge fits into) You can test this by taking the cartridge out of the drum and looking at the cylinder in the drum unit. If has light coloured bands, or looks very black, then it is at or past its life cycle ca20-25k pages. If it has clots of toner stuck to it but is otherwise ok, you could carefully clean it with alcohol and a cotton ball to remove the toner clots. Steady and patient is more rewarding than trying to grind the stuff off. If the drum looks reasonably clean, open the flap at the back of the printer and look closely at the fuser. If there are clots of toner stuck to the orange pressure roller or to the grey/tan fuser roller, then the fuser will need to be taken out and cleaned also with alcohol, cotton ball and much patience.
2/13/2018 9:10:51 PM • Brother HL-5240... • Answered on Feb 13, 2018
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2answers

I get error message Print Unable E1 for my brother

E1 is called a program error, asking the printer to do something it thinks it can't. Could just be a print that uses a lot of memory, if you don't have the extra memory installed. The manual just says to power off and on again, but I would also look at what you are trying to print and try another job.
2/12/2018 10:03:22 AM • Brother HL4040CN... • Answered on Feb 12, 2018
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1answer

My hp 5510 photosmart printer will not print in black

Make sure you have run a cleaning cycle before spending money replacing anything. Sometimes the print heads will get a little dry and a color or multiple colors will stop printing. Have you replaced the black cartridge recently? Make sure you have pulled all the tape off correctly. There is an air hole that needs to be opened usually under the tape that will prevent the ink from flowing out of the cartridge. Let us know what your results are after checking the cartridge and running a cleaning.
1/30/2018 7:23:49 PM • Brother HL-2040... • Answered on Jan 30, 2018
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Brother 2170W "fails to associate"

Have you tried the SecureEasySetup method of connecting your HL-2170W to your wireless network?

Basically, it involves no wires:

1) Press the wireless setup button on the back of your printer (you may need to use a pen or pointed object)

2) Press the SecureEasySetup button on your router

3) Let the two sort it out - Green Go button on printer indicates success.

A complete guide for using the SecureEasySetup for your brother model:

Brother SecureEasySetup Method

I hope this helps!
1/30/2018 12:04:16 PM • Brother HL-2170W... • Answered on Jan 30, 2018
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