Blackberry Health & Beauty - Recent Questions, Troubleshooting & Support

Check your registered email account. There might be back up option in your phone from email.

Contact mobile phone network provider

If you have IMEI no. of phone with you, file a police complain and submit a request to all mobile service operators to track if any SIM is put in use with this IMEI no. Its however difficult to trace it as normally mobile service operators dont co-operate

Hi Anonymous, The link below is a YouTube video showing how to network unlock your Blackberry phone FREE, Also there's videos down the right side of the link that may help as well......CHEERS.. https://www.youtube.com/watch?v=5qZRGSKh-Kg How to Unlock your Blackberry for free

Hi, If you've locked your phone through entering an incorrect pin number 3 times then you need a Puk code, Ring your service provider and they will give you the FREE Puk code..... If you lock your phone again some time in the future and you're still with the same service provider you can use that same Puk code.. CHEERS..

Customer Support @ Black Berry

Most likely the file is either corrupted, or not supported by your current operating system on the phone.

Hold down the power button and the up volume button for 6 seconds. .... release power button... then volume up button.. and follow instructions to factory reset the device

Your phone is infected with a virus. Switch off the phone remove SIM card and after a couple of minutes, reinsert SIM and restart phone. Built in virus protection will flush out virus. Subscribe to Blackberry Protect which is a free web based protection and back up system. it wil protect and back up your phone data. If the problem persists, you need to wipe off the phone data and reboot.