In the embrilliance software check the hoops size. Dst files do not save hoop size in the DST parameters but pes files do. If the hoop is not one that the Ellageo supports it will not read the pes..
Hope this solves it.
Chris
My BabyLock Esante Ese working perfect, the screen bring all messages an the resolution is perfect, only when I toych the screen, don't response, I try to calibrate, but don't work for me, any help please?
Try to solate the problem to machine or foot control by detaching foot control and use stop/start. If stop after a start exhibits same as foot pedal then likely the problem is machine control board else, foot pedal. Could be foot control is sticking and not completely opening or slow to open.
Could d be damaged needle plate, or timing, or be sure the top thread is threaded correctly, last it could be timing of lower looper or height of needle bar. For which you will need a qualified tech
Hello, Cheryl -
I have not yet found a manual online for your Baby Lock sewing machine.
Therefore, I suggest you contact the Baby Lock company directly and ask about the availability of a manual for your model sewing machine:
https://www.babylock.com/support/contact
There may be a charge for the manual.
Best wishes.