Archos Vision - Recent Questions, Troubleshooting & Support - Page 5

Hi
My Archos 1 Vision. Wont play a particular music file. It has played it amazingly fine since i bought it 3 months ago. It was connected to my computer charging for a while, then i turned my system off so it was off for a while.
Wanted to listen to a few songs before bed,turned it on,selected Music,Scrolled down to the file i wanted,Went to select a song.........FROZEN! I can turn it off but the same thing happens everytime i go to select something from this file
Please help i need music on my travels ;-)

Hi

chances are your problems related to the virus, because there are viruses that hide the true file and show only an empty folder or shortcut. I suggest you make copies of the computer is 100% free of virus activity and if possible, do the reset to factory settings on the device (Archos) or you can scan your device by using anti-virus.

regards

Screen being white sounds like a bad connection on the display panel on the device unfortunately. I suggest contacting the manufacturer for a warranty repair if it is new.

Good morning, afternoon, evening or night; whatever time of day you are viewing this solution post. Thank you for choosing FixYa to assist you. Your computer is not recognizing your Archos Vision A14VG Digital Media Player? The computer should be able to recognize it because your digital media player is compatible with the three major operating systems: Windows, Mac and Linux. Maybe a Firmware or driver update will help.

1. First, make sure your laptop has USB 2.0 hi-speed ports installed on it (If you are not sure if these are installed on your laptop, check your laptop's user manual).
2. Connect your Archos to your laptop.
3. On your laptop, go into Device Manager and expand the Universal Serial Bus Controllers group. Double click each device in that group until you find your digital media player.
4. Update the driver.
5. If it doesn't need an update, click try uninstalling the driver then reinstall it again.

If the computer still doesn't recognize your device, Try these websites to see if the device may need a firmware or driver update from there.

http://driverwhiz.com/drivers-en?brand=Archos&logo=Archos&subid=1001-us-en-10000048213&gclid=COOT2e-vgakCFYg32g but with with with oduyB-Sw

http://www.easydriverpro.com/lpd/drivers/drivers-en.php?sr=1&ci=500&agid=1349&ad=5825&kid=1349&gclid=COfRup-wgakCFcPt7QodeUzXTw

If your computer is still not recognizing it, try connecting your device to a desktop PC. If the desktop PC recognizes your device, then the problem is coming from the USB ports on your laptop. They may not have the amount of power needed for the device to connect to your laptop. If the PC desktop doesn't recognize the device, then the problem is that one of the drivers in the Archos is defective (not working anymore). Once that happens, the only way the device can work again is if the defective driver gets replaced. If your warranty for the product is still in effect, send the product back to its manufactuer and have them look at it. I hope this is just a driver updating issue. Thank you for choosing FixYa to assist you with your problem. Have a good day evening or night; whatever time of day you are viewing this.

Where are you located? You can always Google PC companies, and see if they support Archos? if you live in a big city, you could always try the big chain stores like Best Buy, RadioShack, Staples.

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

connect it to pc and delete the musics, download itunes,
use it to delete the music from your mp3. . .

Hi ronmcqhie...
Try this solution for deleting files,picture,songs,etc...

BE SURE NOT TO DELETE YOUR FIRWARE, ONLY THE SONGS,FILES,ETC.
Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
------------------------------------------------------------------------
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
This is a FREE answer, Please rate me

According to you your MP3 player is not working for battery. Make sure the charger is OK and working fine. You can change or replace the battery. Your battery circuit unit may be faulty. You can try to charge it in turn off mode of the player. If it is new unit then the player is in warranty. Then you can go to the nearest service center or your retailer for repairing or replace.

If you have a connection use a usb from the item to the computer, the computer should recognise your music player,

Usually, just plugging in the mp3 player to the computer via usb cable will install the driver automatically on the computer. Make sure you have an internet connection on that computer you are connecting your mp3 player to.

Was there a CD with the mp3 player? If there was, the driver is probably there, and all you need to do is install the CD on your computer.

After searching the Archos website, I could not find the drivers for any of the mp3 players unfortunately. If the problem persists, you should tell Archos you have the "Archos 3Cam Vision Mp3 Player" as your product.

I had the exact same problem on one of my phones. The problem was that half of the small ribbon cable was cut in half, so part of the touchscreen digitizer worked and the other half didn't. I had to either replace the digitizer or get a new phone.

Here is your manual downloadable:

http://www.archos.com/support/download/manuals/Archos_24c_EN-FR_V2.pdf

I hope I could help you.
gylacz

Click on this link for instruction on convertingmusic files to mp3 file format :-
http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

Reset your ARCHOS:

1. Start by pressing and holding the power button for 15 seconds. This will force a shutdown. Now turn it on normally.

2. If this did not work, use the end of a paper clip and insert it into the RESET hole underneath the device.
You will feel a small button depression. Now turn on your ARCHOS.
If the problem is not fixed,more than likely the touch screen needs to be completely replaced.

http://www.archos.com/support/download/manuals/Archos_3cam_vision_User_Guide_EN_ES.pdf