AOC Computers & Internet - Recent Questions, Troubleshooting & Support

1. Try Reinstalling: Sometimes, software issues can be resolved by simply reinstalling the program. Try uninstalling the AOC i-menu software from your computer and then downloading and installing it again from the official AOC website.
2. Check Compatibility: Make sure that the version of the i-menu software you downloaded is compatible with your operating system. If you're using Windows 10, for example, ensure that you've downloaded the version of the software designed for Windows 10.
3. Update Drivers: Ensure that your monitor drivers are up to date. Sometimes, outdated drivers can cause compatibility issues with software like i-menu. You can usually find driver updates on the AOC website or through your computer's device manager.
4. Contact Portrait Displays: Despite the difficulty in reaching them, continue trying to contact Portrait Displays through the link provided by AOC support. You can also try reaching out to them through their social media channels or any other contact information you can find online.
5. Check Community Forums: Sometimes, other users might have experienced similar issues with the i-menu software and found solutions on community forums or discussion boards. Try searching online for any threads related to your problem and see if there are any suggested fixes.
6. Alternative Solutions: While waiting for support, consider alternative software solutions for adjusting your monitor settings. There may be third-party software available that can provide similar functionality to i-menu.

On the Windows 10 login screen you will need to press control,alt,delete and press and hold down the alt key and release the delete and then finally release the keys then, Now enter your ID and the password. You will need to press the enter key or click on the right arrow button.

Hi, please look for a button with a sun icon above it. Usually pressing that button and the using the corresponding arrows on the device should allow you to alter the brightness. Thank you.

There should be controls on the monitor itself that will brighten up the display.

If the computer is running Windows 7 judging from the age of the computer you may need to update the operating system and then get new drivers for the NVIDIA card.

Larry provides a great answer. ENGLISH I bought an AOC F 22+ monitor, after 2 months it started to turn itself off and its resolution was 1680x1050. They changed the motherboard on the service, but I still have a resolution of 1680x1050 and I can't get a bigger one. When I manually want to adjust the resolution, I can't because it's not active in OSD or iMeni. What should I do? FIRST OFF THE MONITOR IS A SLAVE THE PC IS MASTER AND IT SETS RESOLTION NOT THE MONITOR EVER. (BUT THE MONITOR DOES TELL THE PC THE LIMITS FIRST AT PNP PLUG AND PLAY) F22 MAX IS THIS. 1920x1080x60Hz, MAX AND BEST.. IT DOES "only" !!!! THESE. MANUAL QUOTED. 1920x1080@60Hz 640x480@60/67/72/75Hz, 720x400@70Hz, 640x480@60/67/72/75Hz, 720x400@70Hz, 800x600@56/60/72/75Hz, 1024x768@60/70/72/75Hz, 1280x1024@60/75Hz, 1440x900@60/75Hz, 1680x1050@60Hz, 1920x1080@60Hz THE PC GPU AND MONITOR BOTH/CAN LIMIT RESOLUTION MAX. (OR EVEN SPECIFICS) NO PC TOLD NO ANSWER POSSIBLE EVER. NO PC , NO OS, AND IF A GPU CARD UPGRADE NOT TOLD THAT. (DESKTOP?) THE CURE IS A GPU CARD THAT DOES 1920x1080@60Hz NOTE THE HZ LIMITS ON THIS MONITOR , DO ONLY THOSE OR IT FAILS. A WORKING GOOD PC THE VIDEO DRIVER SETTINGS SHOWS THESE LIMITS. (COMBINED) A GOOD VIDEO CARD IS gtx1050(NO VGA ) IF MUST USE VGA SAY SO. AND CAN FIND CHEAP GOOD GPU CARD FOR YOU, I CAN. USE GOOGLE TRANSLATE TO READ THIS. https://translate.google.ca/ ..

GEE YES, ANY PC CAN HAVE NEW MONITOR ANY CAN,IS THIS A PRE SALES QUESTION OR WHAT?IF BOTH PC/MON ARE IN FACT HDMI ?WE DO NOT KNOW HOW YOU USE A PC EVER. AND MATTERS TOO.1: EMAIL, CRUISE WEB ONLY?2; WATCH STREAMING 4K VIDEOS AT NETFLIX.?3: OR PLAY AAA NEW $70 GAMES, ON STEAM.?what stops you>? from trying? it will not catch fire tired,no monitor told at all , vast models 1979 to now.VAST SOLD AND VAST HMDI AND VAST PERFORMANCE DIFFERENCES AND MAXIMUM RESOLUTION LIMITS.ALSO A TV CONNECTS TO ANY HDMI PC. BUT IS SLOW THE SCREEN IS FOR PC WORK AS SOME COMPLAIN.

so mon fails on 1 more good PCs'"2007 made I guess. so also 10 years on CCFL tubes most are dead. 20k hours but does not make LED power button dead.power on LED dead, means blown up PSU board inside .the 3.3vdc is dead to the panel board and the 3 color front LED pins.(assumes button switch (on) not dead.i found the manual leakedlucky you.

lost the manual; it as clear vision mode try that yete/ no photos posted of ugly screen makes answers crazy hard. The PC is set to 1080P , monitors do as they are told , only the monitor has data sheet and manual tells all resolutions it can do and same with the MAC, but no full MAC model told or GPU options there. matter most. HTMI PC to MON DVI or DVI PC to MON HDMI ?????????? many adaptors like that are super poor to horrid but work. ont this monitor page 50 shows 1080p is max on mon HDMI. see that. I guess the MAC is DVI:"?>????? I can not understand this statement Connection is HDMI to DVI. the monitors have sub codes in the model to tell us if it has 1 2 or3 video inputs, I can not guess yours but it is sold, vga ,dvi and HDMI version. for sure. the monitor is as old as 2011. VGA can do. here is all the monitor can do on this page of your monitor https://www.manualslib.com/manual/567507/Aoc-I2353ph.html?page=50&term=vga&selected=1#manual It tops out at 1080p try the clear vision mode if the monitor looks ok on a 2nd good PC then the mac has problems.

NO PC told ,NOR OS NOR..no connections told VGA or DVI,????????????vga must be hand set in OSD to get THE black space right side GONE AND correct?one just moveS the oSD BUTTON to vga horz position and move it to the right cured.HORZ, UP /DOWN VERT UP/DOWN GAIN OR HORZ AND VERT POSITION, 4 SETTINGS IN FACT GAIN SPREADS THE RASTER , POSITION ONLY SHIFTS IT.DVI is automatic digital correction. so must be VGA FAILING.I guess set wrong. VGA is pure RGB analog signals.SOME MONITORS TRY TO GET AUTO VGA SCALED RIGHT BUT FAIL. SO WE DO IT BY HAND. VIA OSD.VGA SCALERS LOVE TO FAIL FOR DECADES AND IS NORMAL.THE MANUAL I READ IS VGA /DVIAND WE ALL KNOW SOME ARE VGA ONLY. SUB MODEL CODES ? GUESS YOU MEANT RIGHT SIDE IS BLACK VERTICAL BAR.NOT THE CLASSIC CASE BELOW AS MOST ARE NOW CCFL DEAD.not one word on how big is this spot1 pixle1/2 of he screen, " CCFL lamps burned out on all these now or just 1/2 of them.not posting photo of failing screens is no good here.i can name 25 things ugly screens can and size matterslines, impact damage, CCLF dead or .1/2 of them.the monitor can be tested on a 2nd good PC, if fails there the monitor is bad.2004 made and record life span of 13 long years amazingmost burned out in 2009 , used for 5 years 10 hours eachdaya good run it was.shine a flashlight at black screen PC running,and see data there good, the CCFL are toasted.

1280 x 1024 @75Hz made 2003 a real relic, gee it ran for 14 long hard years. amazing. the CCFL tubes are dead , or dim, all CCFL this old are dead. or weak or intermittent and all are bad. the background lamps died in a dim room point flashlight to lcd see, data, bingo for dead CCFL. the MON will fail on all PC connected to. for sure. best reso and max is 1280 X 1024 @ 60Hz it does not do all resolutions below that, see the manual for the few it does, AOC LM729 https://www.manualslib.com/manual/689817/Aoc-Lm-729.html?page=7&term=ccfl&selected=3#manual CCFL bad 99% or 1% bad inverter 600v

nice history so rare here . thanks was good, not now. witnessed. VGA connected to a known good PC? VGA. or DVI? the funny button 5 way oddness , way 4 is DCR OSD is push in straight. DCR = dynamic contrast ratio, most folks hate it, so disable it per the manual. turn it off. https://www.manualslib.com/manual/204731/Aoc-2230fa.html?page=16&term=dcr&selected=9#manual

bad CAPS top the list , monitor told , 1979 to now, vast models exist. if fails on 2PC the monitor is bad.

a 2004 relic tubby square 1024x768 reso only, it is not multi-sync at all. a real old dog and the last one with the CCFL blacklamps on earth not dead, wow. a treasure. NO PC told at al did not test this old dog on known good VGA PC that can do 1025x 768 and set that why first. (tricky blind for sure) by blind I mean setting the PC up with monitor stuck on over-range is no picnic. the great free service manual shows these words Display "No connection Check Signal Cable" message. And go into standby mode after the message disappear tests does the monitor OSD screens work even with PC missing. power on , under 15second , press menu, button if menu is wreck(green?) the monitor is bad. end story, see page 3 step 3 hear and do the OSD reset.. shoe drops does green screen end if vga cable is fully disconnected from PC if yes then the GPU card is bad. in PC (unstated PC/card) the GPU with dead R and B analog pins gives you green only screens. that is it on 2004 mons.

connected how. non vga is digital. signals, not analog. and all scaling is fully automatic, inside the monitor (not adjustable) both the card video and the monitor both must allow 720p the data sheet on this monitor is clear. I paste it now to you. (please note what is missing !) 640x480@60/72/75Hz, 800x600@56/60/72/75Hz, 1024x768@60/70/75Hz, 1280x1024@60/75Hz, 1440x900@60Hz, 1680x1050@60Hz, 1920x1080@60Hz 1920x1080x60Hz max and recommended. no monitor does all resolutions and for sure not all refresh rates ! and the more it does the more it costs ,. you pay for that when new. all that matters is the data sheet, read it and set the PC as you must or buy better GPU card, gaming needs a real PC desktop so that any card on earth can fit and work and do you you want no PC told at all. why? https://www.manualslib.com/manual/204756/Aoc-E2343f.html NO PC told no GPU card told answers super hard to tell nor what video cable ports used. my wild guess DVI the first letter in DVI is what?, digital. DVI is automatically scaled in the monitor completely unlike vga is and VGA has fine tuning of HOR.and vert, scaling by hand. you own the wrong monitor.

what model monitor is it?

the manual covers this RTM> most monitors made hold MEMU OSD button 10 seconds and release. many but not all now I will read you manual to you, google found and reAD OR SOME AOC this should work for AOC monitors turn off monitor hold menu and power button together for 10 seconds turn back on osd unlocked

WE SPEAK ENGLISH HEAR (WE TRY) YOU SAid. As soon as it is turned on, it lights up for a second, but if left on for more than 15 minutes, turning it off and on again it lights up normally. I noticed that it is the lamps that do not turn on, but with the monitor left on it seems that the lamps, even if turned off, "warm up" so turning off and on it works correctly. all monitors this old are dead now due to the use of CCFL backlamps at 20k yours it hits the EOL cliff of Deathh. a 2005 monitor made and ran for 12 years, a super amazing long run and now the ccfl back ground tubes are dead. (the go intermittent hot or cold too) buy newer 2012 monitor marked LED and be happy CCFL are junk now. pure.

old monitors all made before mid year 2010 are all CCFL backlamps and most died 5 year old 10/hr. per day and EOL hits..end of life. the problems is not the cure we well know the problem is econ101 spending $200 to fix a $20 dead (sold for parts0 monitor is bad econ. see page 5, here https://www.manualslib.com/manual/798783/Aoc-Aoc-917sw.html?page=5&term=inverter&selected=1#manual CCFL ***** this what they all did long ago, if actually used heavy

1. CCF go dim
2. go intermittent. (PURE RANDOM) 'Ionization is tricky""
3. goES dead
4. goed dead only hot or cold (yours fails warm)
5. goes yellow tinged for pure white.
6. IF 2 TUBE BANK OR UTUBES, 1/2 GOES DEAD.

RIP one more of millions now dead, most are, unless hanger queened (nos) or was in sleep mode most of itS life, at 20k hours of real use they die. (MEANS GLOWING)

connected to what, NO sign. using what video port,? VGA? in the F22 mon. push menu button (mon just turned on) and push monitor reset. and in , input port scan ,turn off AUTO and set it manually to VGA. NO PC told test the PC on other good monitor yet? see if PC is dead no signal means, (and never lies)

1. PC is dead or no AC power, or cables all wrong below.
2. monitor connected to wrong port'
3. monitor set to auto input scan and select, (no turn this off)
4. monitor input select set wrong, manually set wrong.
5. monitor cable bad. both ends.
6. monitor cable far end VGA connected to mobo vga and not to PCI card VGA, port if card is there only those work now.
7. if no PCI card only the mobo ports work.(video)
8. do the monitor reset yet in OSD menu:?

page 14 reset see it. https://www.manualslib.com/manual/204760/Aoc-F22s.html?page=14&term=default&selected=3#manual