American Standard Recent Questions, Troubleshooting Help & Support

How old is the unit? Heat pumps don't work when it's real cold, you know it's limits. If it's not real cold outside, then it may be low on gas or such and need a service call.

This could be caused by a faulty relay or switch in the control panel. It is best to have a qualified technician inspect the control panel and replace any faulty components. If the issue persists after replacing the faulty components, then it could be a wiring issue and a qualified electrician should be consulted.

I had the same issue with an American Standard faucet that I installed new 6 months ago. The diverter can be the issue if you have a sprayer attachment. Try unscrewing the sprayer head from the hose it's attached to. Now run the water full pressure with the hose pointed into the sink, obviously :~). After running the water for about 1 minute, connect the sprayer head back onto the hose, make certain the flat rubber washer and ring gaskets are seated in their grooves properly, and tighten until you have no water leaking from the sprayer head/hose connection. Now try the water through the faucet. If the problem was a temporary diverter issue, your pressure should be fine now. Good luck

i assume you are talking abou tthe screen on the faucet where the water comes out. that cap (usually) simply unscrews. it can get stuck over time when that happens i put a wash cloth around it then use pliers to loosen it once the cap is off the screen is usually inside the cap. along with a plastic aireator.. hope that helps

I don't know, I don't have a red, white and green! :>D This seems to be an American Standard package unit? https://www.google.com/search?q=American+Standard+package+unit All question need full 'make model (what it is)' as the first three words and then a clear concise question of what the problem is and what you might have tried.

To make the water level higher in the pan, the outlet pipe must be higher.

Never use Draino on a toilet. All pipe cleaning liquids are not really a solution, just a temporary fix.

Since you said that the slow draining is associated with both the toilets and the sinks then I am almost certain that you have a venting issue.

Imagine a drinking straw.....now if you hold your thumb on the end of the straw and bring it up abouve the water level water remains in the straw. This is because air can't get in to replace the water. When your finger is removed then the water flows freely.

As with the straw, your plumbing must also breath. I would bet that one or more vents that are on your roof have become clogged with debrise. Squirrels love to throw nuts and stuff down there to build their nests upon.

Climb up there (safety is a priority) and try running a snake (~$10 at lowes) and see if you hit any obstruction. If so, use the snake to dislodge it.

If you would like, pour water down the vents either by hose or bucket and see if the water backs up. If it does then you have a clog. You can also use the water to try to clear the clog.

Thanks.

Okay, you have black gunk in the screens of your water faucets.....This is usually found in homes with old metal galvanized water lines that have a well or Hard Water. To permenantly get rid of this problem you should have a water softener installed and replace old water lines. If you already have a water softener then you should replace all of your old metal water lines with Copper or Plastic (Plastic being the cheaper way to go). After many years of use, the inside of the galvanized metal water pipes get a Gunky Skummy Build up on the inside of the pipes from minerals and particals in the water, usually in older homes and farm houses. You will see this Gunk if you take a section of water line apart and look in it. There is no really Cheap fix for this, But if you and a Partner a fairly handy, you can do it yourself with CPVC Plastic pipe and Glue. By doing it yourself you will save alot of money on the cost of labor. If you can afford it, Hire it out to your local handyman or plumber. After replacing the water lines you should no longer get the Gunk build up and may even notice a bit more water pressure....I hope this helps in assisting you to the solution......Joe

There is a sensor in the furnace that tests to be sure the vent pipe that takes the exhaust out is clear, I had a furnace a few yrs ago where that sensor failed and it wouldn't light, it could call for heat but nothing would happen

Adjust the float on the fill valve

are you sure its the floor connection as it could be the tank one, also if the floor section is there a insert sealed and fitted to the existing floor pipe and then the wax seal around this. similar model video. https://youtu.be/LebANJC2rx4

The faucet may have been installed incorrectly (even backwards).

You would have to determine what the stain is before an accurate answer on how to deal with it. Can you add a picture?

American Standard has the Installation Guide for some of their kitchen faucets on each product's page. A list of some of their two-handle kitchen faucets is available here: https://www.americanstandard-us.com/kitchens/kitchen-faucets?No.%20of%20Handles=Two&page=1&plimit=21 . Home Depot has the Installation Guide for the Heritage wall-mount faucet with Goose Neck spout on the product page: https://www.homedepot.com/p/American-Standard-Heritage-2-Handle-Wall-Mount-Kitchen-Faucet-in-Polished-Chrome-with-Gooseneck-Spout-7293-252-002/100080273 . The current link to the guide is https://images.homedepot-static.com/catalog/pdfimages/de/deca2fce-73fc-47a2-acb5-efc7232dac17.pdf . These are standard plumbing installation guides. They condense most of the steps of the hardware install into one diagram/step of the guide. I hope this helps. If you need further assistance, please add more information on the style of your faucet. (Is it a wall-mounted faucet or a sink-mounted faucet?) Cindy Wells

https://www.youtube.com/watch?v=wA7aLHZ84D4

Had error code 91 on Trane XL19i thermostat. Heat season on duel fuel system. Repair tech said board is bad ($963) and transducer ($1000). Unit is 3 ton 12 years old. Does it make sense to repair or put in a new unit?

Out of fuel or burners need ajust

Download the BILT app and search for your faucet model. The icon is turquoise with a white nut ( as in nut and bolt).
It will show you step by step nearly everything under the sun. Hope that helps a bit.

Depends how old your toilet is, it may be a calcium build up problem on your little inlet pipe inside your tank, but first check your water shut off valve on left side of your toilet near the wall....It may not be open all the way OR the valve has an issue...