Amazon Kindle - Recent Questions, Troubleshooting & Support - Page 8

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I have been following the prompts but unable to get connected.what must I still do? I need to enter new Credit card number.

check your wifi connection may have to resign on or problem with the site your trying to access
7/31/2016 12:37:44 PM • Amazon Kindle 2 • Answered on Jul 31, 2016
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How do I cancel an order for a kindle book

How do I cancel an order for a kindle book - Amazon Kindle
7/26/2016 8:42:54 AM • Amazon Kindle... • Answered on Jul 26, 2016
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Book stolen what do I do?

Buy an other one.
7/23/2016 2:48:38 AM • Amazon Kindle 3G • Answered on Jul 23, 2016
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After update and fully charging, unable to connect even after restarting as instructed

Hard and Soft Reset
  1. Make sure the Kindle is turned ON. ...
  2. Press the Power button for at least 20 seconds. ...
  3. Wait for it to reboot - wait a minute or two. ...
  4. Your kindle should be back to a responsive state.
  5. You will have to go through the setup again and then synchronize to put your e-books and other data back on the device.
7/20/2016 10:28:38 PM • Amazon Kindle 2 • Answered on Jul 20, 2016
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My kindle turned itself off and now I cant open it. It is fully charged

Reset the Kindle Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device.
  1. Press and hold the Power button for a full 40 seconds. After the first 6 to 8 seconds, the screen will go blank, which is normal. ...
  2. After the 40 seconds, release the Power button.
7/20/2016 10:27:11 PM • Amazon Kindle 3G • Answered on Jul 20, 2016
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How do I change my pass word

Are you locked out right now?
7/16/2016 8:52:08 PM • Amazon Kindle 1 • Answered on Jul 16, 2016
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My screen is not clearing after charging my battery.

Melody you may have to go to settings and select brightness and increase. I hope this helps you. Thank you and let me know
7/12/2016 4:09:44 PM • Amazon Kindle 3... • Answered on Jul 12, 2016
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Model number for kindle 2nd generation

Larry, Check the attached links,instruction and guides on how to ID your Kindle. Good luck "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info. Identify your Kindle Model User Guides for Kindle 2nd Generation Model number for kindle 2nd generation Google Search
7/6/2016 6:46:12 PM • Amazon Kindle 2 • Answered on Jul 06, 2016
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My connecter on my ereader is loss, and will not charge, it's a Kindle. What can I do?

Do you mean you no longer have the cord or the connection either the cord or kindle is damaged? If it's a bad cord most any USB cord will fit it. Then either get an adapter to plug into wall or just plug into the USB port on your computer. If you've damaged the port on the Kindle itself contact customer service for help.
6/4/2016 2:37:17 AM • Amazon Kindle... • Answered on Jun 04, 2016
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How do I register it?

Swipe down from the screen tom on main menu and you will seea help button with FAQs.
5/23/2016 11:39:50 PM • Amazon Kindle 1 • Answered on May 23, 2016
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The screen is frozen on an "Invalid Certificate" while trying to go to the Bookstore.

Press and hold power button for approx.30 seconds and your tab!et should reset.
5/23/2016 11:25:37 PM • Amazon Kindle 2 • Answered on May 23, 2016
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My husband as had a kindle bought for him & I would like to get it up & running

Turn on kindle press menu button, page down to settings enter Enter registration. Nowyou are ready to purchase books. Press menu, page up to turn on wireless. Press menu page down to kindle store e her. Ow you are setup enjoy. n
5/23/2016 11:11:53 PM • Amazon Kindle 3G • Answered on May 23, 2016
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Why won't my kindle update. It is connected to wifi.

Hi, you usually have to have a minimum 90% charge in the battery this could be the problem.
5/16/2016 4:30:39 PM • Amazon Kindle 2 • Answered on May 16, 2016
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I have recently installed the software update as requested and now i am unable to read the books i have already downloaded to my kindle

log onto amazon.com and click help. Then click on device support. in left column you'll see contact us. Click there and fill out info about problem. You can get answer emailed but I recommend the call back service. Usually doesn't take long and they will talk you through the problem. I notice a couple of people on the site have had problems with the updates.
5/3/2016 10:19:45 PM • Amazon Kindle 2 • Answered on May 03, 2016
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Settings: trying to open Wi-Fi Networks. when I press view an overlay comes asking if I want to cancel airplant mode.

Yes, you need to cancel 'airplane mode' - this stops all wi-fi
4/24/2016 2:33:31 PM • Amazon Kindle... • Answered on Apr 24, 2016
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Ordered a book for kindl online. How do I get it onto kindl?

If you ordered it for the account registered on the kindle, it should appear automatically in the cloud book list
4/24/2016 2:24:15 PM • Amazon Kindle 1 • Answered on Apr 24, 2016
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I have a list of 256 books listed. I have read the first one and would like to select another from the list. How do I make a selection?

If you are in 'my Library' (select the house shape in the menu) just tap on the book you want.
4/24/2016 2:22:21 PM • Amazon Kindle... • Answered on Apr 24, 2016
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