Acer AL - Recent Questions, Troubleshooting & Support

[u][b]LCD Monitor Shadow Effect[/b][/u]
This problem is best described as the LCD monitor "Shadow Effect".
The solution to this very simple. No software or hard ware changes required.
The cables that are connected to the LCD monitors are causing the problem. Its also called as electromagnetic noise or electrical noise.
[u][b]Solution: [/b][/u]Keep the two cables - (power cable and moitor display cable), that are connected to the LCD monitor as far away as possible with each other and also away from other electrical cables.
Thats it. Your shadow effect is fixed.
Thank you.

1 Take the monitor out to the street
2 Raise above head
3 Hurl it twards the ground
4 Release
5 Watch peices fly everywhere
6 Enjoy a cold beer
7 Go out & buy a nice new monitor ( not a acer product )

my acer monitor showing anti theft mode enABLE

I would try connecting your laptop to another monitor or tv. If you have no issues then you know the problem is your monitor. If the problem is the monitor, a new one can be found for around $100. If the video issue follows the laptop, you may have to upgrade laptops when you are able. Also, try another video cable to see if that helps.

Try Here

http://support.acer-euro.com/drivers/monitor/al1917w.html

You don't need to worry much about this I too had the same problem with my 5-8 year old monitor acer al1706.
I was worried and tried to find the answer on web I really didn't know what need to be done. Then what I did is just restarted my system many times and the problem solved.

Note: don't restart your computer very frequently just wait until it's booted.

hi pogo player i love pogo first uninstall java then go to sun java.com link right on pogo make sure u down load right one one for micrsoft one for mactosh also do the appleett thing pogo explains it just click help upper right hand conor top of screeen

I contacted ACER Tech services with this same issue, and they told me that it would need to be repaired. I have found that if you turn off the monitor, depress the far left button and power back on, the OSD doesn't display until you release the button. Not ideal but workable, Especially if your Monitor is out of warrantee like mine.

Good morning! if you decide to get an lcd i would suggest one with very 'low' response time. such as 8milliseconds or less, as it looks amazing nothing beats the richness of the colors in an lcd. best regards

This may not be a Monitor problem. So if you can try to get to test monitor on another computer. Check carefully the data cable to ensure there are no bent pins. If it turnout to be a monitor problem then at only 6 months -Acer should replace it. If the monitor works - you should have the graphics card on the computer checked out. If you feel you can do this - and you can- basic checks come back as another request.

Schematics are in the Service manual here → https://www.mk-electronic.de/hersteller/PDFDokumente/Acer/Display%20Product(DP)/19/AL1916Wc.pdf

Hi...there,
I thinks your OSD Setting time set to high... Open on screen display on your monitor, go to OSD Settings and look for OSD hold time and setting to 10 seconds. If that doesn't work...reset to Factory Resettings.

The usual suspects, blown fuse, blown capacitors, bad solder joints. Any of this conditions could be your problem.

If you have tried connecting and using the monitor on another PC and it works .... then it may be the connection (of the monitor to your PC), or the PC port that is not working. If you don't have another PC to test the monitor, disconnect the monitor, shut down your PC, connect the monitor, restart your PC ... and hope for the best.

tad older post but not too old, and ignored.it's an old monitor lucky you it works at all,after all most are dead now, 99%15 years old today.if the OSD is dead under 10second from, power onthe Montors CCFL tubes are dead.the fail these ways1: dead for ever.2: work intermitantly (you)3:Strobes.(means flashing like in a DISCO)4: only 1/2 screen dead, (2 tube displays)5; turn yellow, for white6: dim, for ver.never seen any 15 year old CCFL screens good.not me unless parked on self for 10 years.the clue is on last page, in your manual, the word "mercury Hg toxic, it's there, means CCLF tubes here)the cure is 2010 or newer monitors with LED back lampsdo that now, end the pain of #1 soon to happen.

Hello LaURA, THIS IS COMMON. NO pc STATED,,just and external monitor.VGA or DVI- cable? first off it is old and tubby square 4:5 screen13 year old it fact. 2005 made, and has CCLF backlamps back then,, all did,. then.and all are dead now or:1: dim. (your Grey)2: yellow for white screens.3: intermittent. (or strobes)4: dead.all are. if used for 8hours a day for 5 years.so in your case you are lucky it works at all.buy a monitor for less than cost of repairs.Your exact monitor working sells for $10 on fleabay,.the below link proves you can buy one cheaperthat the repair of yours, $150 at least to repair$40 to buy, easy econ101 decision?https://www.walmart.com/search/?page=1&query=+monitors+refurb&sort=price_low#searchProductResult

Antitheft will not or should not conflict with your applications, why would you want to remove it? I would advise you to speak with the provider or manufacturer.

Update and install graphics card driver(check your driver, and update) install latest version of DerectX for you OS. Set resolution to 1024X 768
and sect your plug and play Radon 8800 or whatever you have.

jake. 2005 , 13 year old CCLF junk monitors sure. no PC stated, so I must assume this monitor fails on 2 good PCs, so if yes, gee is a bad monitor does the OSD work>? it must. or the monitor is bad. caps are only part of a problem on 1999 to 2007 years when DERP engineers used china cloned bad CAPS. the wiki on cap plague is clear on that. the insides has 2 cards, most do. 1 logic 1 power supply, so if the CCFL are dead. does the flash light test pass or fail, learn this skill on all LCD made before magic year 2010 your manual says on page 2, and I quote to you. "Due to the nature of the fluorescent light" SXGA 1280×1024 pixels last page toxic Mercury Hg, CCFL. no service tag presented by you, so no exact answer possible\but testing is MY BAG for 53 years. 1965 to now. so does the flash light test work.? power on, and for timer (no burn timer) the monitor runs for 10 to 30 seconds, and will show for 13 long ears the ACer LOGO and then in less than 10 seconds you push mon. Menu and OSD shows, up. it must or CCFL dead with flash light pointed to the screen you see both logo and OSD proving CCLF is dead, and see data now. if not the the PSU is dead or the logic died PSU is prime fail (due to heat) ever see this,? do not call me a liar if your monitor is outside USA. or below, is only for say Europe, learn now that monitors have different PCBs in many countries by LAW.! facts. google finds this gem in 5 second flat. ever google? https://www.manualslib.com/manual/269397/Acer-Al1716.html?page=45 now the flashlight test http://www.pcdied.com/monitors_and_screens/flash-light-trick.html the #1 key factor on all monitors is RTM RTM and see words mercury or Hg, or fluorescent BAM you have CCFL, 2009 and older all do. 2010 LED first time.