NorStar Startalk Flash 2 Phone Logo

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Posted on Aug 04, 2011
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Good afternoon. My name is Tim Gabbert, and I am the principal at St. Paul Lutheran in Catonsville. We have the Norstar-PLUS Compact ICS 2.0 Telephone System. Unfortunately the individula who set up our phone system is no longer with us and the system password disappeared with them. Is there a way to reset the password onthe system? I can be reached at 410-747-1924 or at the email address below. Thank you for your assistance in this matter.

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4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 03, 2008

SOURCE: reset Norstar M7310 System Administration password

This works, i just did it today!!

Press Feature 985
Press the 9 Key
Enter RESETSMPSWD (73738767793) using the dialpad
Press YES
Once you have RESET the password, it reverts to the default.
See Below
If your system uses 2 digit extensions use 120000
If your system uses 3 digit extensions use 1020000
If your system uses 4 digit extensions use 10020000

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Anonymous

  • 1 Answer
  • Posted on Jul 27, 2008

SOURCE: nORSTAR m7310

To Log Into System Programming:
Press FEATURE * * 2 6 6 3 4 4
Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Using the navigation keys, as displayed below, follow the next simple steps:
Press: NEXT Display will read: "B. General Admin"
Press: SHOW Display will read: "1. Sys speed dial"
Press: NEXT Display will read: "2. Names"
Press: SHOW Display will read: "1. Sys speed dial"
Press: NEXT Display will read: "2. Names"
Press the SHOW Display will read: "Set names"
Press: SHOW Display will read: "Show set:__"
Enter the extension number of which you wish to change the name Display will read: "<##:name>"
Press the CHANGE softkey
Using the dial pad spell out the name Ex: If you need the letter K press the 5 key twice and then press # to confirm the letter. Continue until the entire first name is spelled. (note: you are limited to 7 characters)
Press: NEXT (if you fail to do this step, the name will not be saved!!!)
Press the RLS key

Hope this helps!

Anonymous

  • 192 Answers
  • Posted on Apr 24, 2009

SOURCE: Norstar ICS 4.0 password

How to Change a Mailbox Password 1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

consultel1

george peters

  • 860 Answers
  • Posted on Apr 13, 2010

SOURCE: I have mistakenly changed the password to the CCR

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.

Testimonial: "The solution was right on! I was able to reset the password and update the greeting message. Thanks for the help."

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"EACH OF THESE CODES ARE PRECEEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
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**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
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871 EXTENDED RINGING (ICS)
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872 ALTERNATIVE RESTRICTIONS
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873 ALTERNATIVE ROUTING
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FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
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9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
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900 SMDR,enter an account number to be logged with the call
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901 VMI Admin
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903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
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905 FLASH LOW RANGE DN IDENTIFIER
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907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
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913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
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961 DIAL BY NAME ADMIN (PSWD=1234)
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983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
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985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS
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