Xerox Phaser 8860MFP Printer Logo
Posted on Aug 04, 2011

Getting a false error message that the ink/toner is empty and wastebin is full when i print to my phaser 8860 from a macbook on 10.6 (networked printer)

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Alex

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  • Posted on Jan 29, 2015
Alex
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I was getting an "Empty waste ink" message on my phaser 8860 even after emptying the waste ink tray. Essentially the printer would not reset. Solution for me was to remove the tray and shine a flashlight into the chamber which exposed some waste ink that had fallen inside the machine (but outside of the tray. The waste ink stopped the tray from sitting properly in the chamber which then causes the printer not to reset the waste bin message to empty status.

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  • Posted on Aug 08, 2011
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The waste bin full error can occur if the waste bin was not removed from the machine for over 10 seconds when it was emptied. Please remove the waste bin and wait for a full 10 to 20 seconds before replacing the Waste bin.

If the message still displays turn off the machine and leave it off for 1 minute then turn the machine back on.

Then run software update to make sure you have the latest OS updates.

Then delete the printer and re-add the printer.

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