1. make sure your machine is threaded right.2. set the tension between 3 and 4 and play with the tension as you need it to adjust it.3. make sure the bobbin is threaded right.make sure to visit the site below; it has solutions to multiple problems and instructions how to thread the needle or bobbin. Good luck.htt://Fix Looping/Knotting Thread Fix Knotting/Bunching Thread Looping Bunching & Knotting Thread
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