Dell Photo 964 All-In-One InkJet Printer Logo

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Anonymous Posted on Sep 01, 2008

Print job stuck

I have a Dell AIO 964 printer and a print job I was doing stopped printing after 5 pages. I waited an hour, then hit "cancel all print jobs". It has been "deleting" for two hours. I've turned off the printer but when I turn it on there the job sits, still deleting. Can anyone tell me what has happened and, more importantly, how to fix it?

  • Anonymous Mar 26, 2014

    How do I cancel a number of print jobs

  • Anonymous Mar 26, 2014

    Several print jobs in que won,t delete

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2 Answers

Jeff Lucco

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  • Posted on Jun 01, 2016
Jeff Lucco
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I have the same issue but to shut everything down and reboot my computer is not a good solution every time I need to print something. Have you figured out why this is happening and what I can do to correct it?

Anonymous

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  • Posted on Sep 02, 2008
Anonymous
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I rebooted the computer and that fixed it.  Duh.

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Go to your search programs and files box in the start menu and type in services when you open services scroll down to Print Spoolers double click and you will see service status started hit the key that says stop after it stops hit OK to close it and reopen Print Spoolers and click open tab and then hit OK to close then close services box and you should be able to print again.
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If it's Busy:
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Bidirectional Printing - A means of printing by a computer printer which prints one line from left to right, then the following line from right to left. Such printing is faster than printing in one direction only, as there is no need to wait for the carriage or other imaging mechanism to return to the left margin before starting a line.
how to enable bi-directional printing.here's how:
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note: in vista , printers and faxes is printers.in win 7 ,it's devices and printers.
and properties in win 7 is printer properties


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under trouble aio problems - click ink levels

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if this does not work, remove the cartridges and install them again.

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