Hi,
Welcome to Fixya. I would like to know what is the version of your windows 7 Operating System. Is it 32 or 64bit? Please provide the information needed to be able to fix the issue.
Thanks
Hi,
On device manager can you see there other devices? I would like to know when you connect the printer to the computer did you see a balloon on the lower right that say you have connected a new hardware on the computer?
what is the error that you have received?
×
35 views
Usually answered in minutes!
windows version 5.1 service pack 3, 32 bytes
Still no go. I found the device manger in the hardware tab but there was not a printer with a yellow triangle and an exclamation point present in the device manager. I had already deleted all of the printer that used to be connected to the lap top
The HP Color Laser Jet 3550 is listed as a device (without the yellow triangle and exclamation point). I update the driver and the systems tells me that the driver has been updated. I try and print a page but keep getting an error message.
×