Xbox 360 will not read games or dvd's

1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

Are you using copied CD's of Xbox games, Original Xbox 360 would read such copied game discs as normal DVD's and would show a message as "Play DVD"

To play such games it requires the Xbox 360 DVD drive to be flashed, which is called as a Softmod, if you do so you would be banned for playing on Xbox Live and such act is prohibited since it accounts to game piracy

i had the same problem sounds like your lazer or a chance the dvd rom is not paird to *********** board

Insert the DVD into the Xbox DVD tray then close the tray.

There's really nothing special you need to do.

I would probably have the drive swapped out of that thing, but if you want to try making sure you have all the updates that Microsoft has available for the Xbox that would probably be a good start.

its is a software problem in the system and needs to be updated as the syytem can from time to time become corrupt and will not read game discs best thing is to check the microsoft xbox site for any updates for the software to solve this problem or send in for repair if unable to update

LOL well 9 months later, I'll answer your question. EVERY Xbox360 dvd drive is "married"to it's motherboard. The communication between the drive and motherboard is encrypted with a key (aka- DVD-key) IF you don't flash the dvd-key from the original drive to the replacement then there is no way the Xbox will ever be able to play anythngg other than music and dvds. You NEED the correct key to encrypt/decrypt the 360 games so the motherboard can understand it.

Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

If your xbox box it's new I would take it back and get another one, becase you do probable have problems with your dvd drive and it will keep scratching the games. the laser on the drive doesn't work as hard when playing a music cd than when it plays a game or a dvd.

If you don't want to take it back, then play a couple dvds and if it reads then fine then you could try again. it shiudn't take more than ten second to read a game so if its taking longer just get it out.