Question about DeLonghi Nespresso EN660 Espresso Machine
First you need to check the capsule container. Make sure that there are not any coffee remains both the liquid of dry coffee since will blocked the capsule to sit in proper place and thus to be press correctly. If you find anything you need to clean them very well with a warm wet sponge (remove machine from plug). The second possibility is that one part of the lever and capsule container have brake either a plastic part or a metal rod or a spring moved out of place. In this case you need a new capsule container which you can find in this link. Here is also you machine parts diagram.
First you need to check the capsule container. Make sure that there are not any coffee remains both the liquid of dry coffee since will blocked the capsule to sit in proper place and thus to be press correctly. If you find anything you need to clean them very well with a warm wet sponge (remove machine from plug).
The second possibility is that one part of the lever and capsule container have brake either a plastic part or a metal rod or a spring moved out of place. In this case you need a new capsule container which you can find in this link.
Here is also you machine parts diagram.
Posted on Jul 31, 2011
Our delonghi lattissima (Model EN520) was about 2 and half years old when it started not piercing/puncturing the original Nespresso pods/capsules and just delivering water out the spout with water seeping out the side of the pod mechanism and into the pod holder and drip tray. The machine never had an aftermarket pod in it, was often cleaned/descaled and made on average 2 cups of coffee a day. So, we were pretty disappointed that the machine (that made good coffees) was giving us dramas when not that old. The machine would generally pierce/puncture the first pod okay, but from the second pod onwards would not pierce correctly or at all (we would then use a toothpick to make a few holes in the foil membrane of the pod to make sure the coffee could be extracted with the water).
I did some online research and found that a lot of people had the same issue (it appears that the Lattissimo and Citiz were the front runners and not sure if they use the same internal pod mechanism). I also read that a lot of people believe it to be due to Nespresso making changes to their pod mechanism, to fight off aftermarket pods/capsules not being able to work properly in their machines, ensuring that they secure their coffee pod/capsule business. Very clever of Nespresso to do this, but if this means that the pod mechanisms fail in a shorter period of time (even if only using original Nespresso pods), it is not so clever. This will cause a lot of their customers to look at other machines when the time comes to replace the machine one day. I was just such a customer and almost had to replace my machine because of a poor design of mechanism to limit aftermarket pods, when I always only used original Nespresso pods.
My machine was out of warrantee, and Nespresso could repair it for a flat fee of $150 (the $150 takes care of the shipping of the unit, a loan unit in the interim, and Nespresso repairs your machine and return it to you). Not wanting to pay $150 and willing to use my ability to strip components to figure out what was going on, here is what I did. I saw the post above and thought that the chances were pretty good that the pod mechanism was the culprit. I then bought a pod mechanism from eBay see this link (http://www.ebay.com.au/itm/Infuser-for-Nespresso-DeLonghi-EN520-Coffee-Machine-Part-7313222451-/172051405254?hash=item280f1019c6:g:5~EAAOSwwPhWi3Bu). I had a look at the parts diagram above to figure out where the part was and how to get access to it. I managed to get access to this part in the machine and replaced it. BONUS, the machine is now making coffees as good as when we got it. The part I bought appeared to be an original Nespresso part and the seller on eBay (I believe) is (one of) the company Nespresso uses to repair your machine in AUS when you pay your $150.
I have recorded the disassembly of the machine and the installation of the part. I will upload the video to YouTube once I have edited the video. I will post the link here soon when done.
So, good on Nespresso to keep their pod competitors at bay, but not good if it comes at the expense of a loyal Nespresso pod customer. Nespresso, I think you need to give your mechanisms a re-think.
I have added a photo showing 3 pods. Pod on the left and in the middle is pre-new part install. Pod on right is after new part install. The pod on the left is the first cuppa in the machine, pod in the middle is the second pod (with manual holes to pierce the foil membrane). This shows that it appears the ability to pierce the pods from the second pod onwards was worse. Pod on the right is perfect due to new pod mechanism installed. Whalla!
Posted on Mar 05, 2016
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Posted on Jan 02, 2017
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