Bosch E13 error on washer - shows e-13 and door will not open.

e13 means the door is broken

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Hello & Welcome to FixYa

E13 error in your Bosch WFVC washer is a drain error and is displayed when the drain time exceeds & the washer is unable to drain so the door won't open sometimes when this error is displayed. You will have to clean the drain trap in the bottom right hand corner. You can stick a straighten paper clip in the access panel located inside the front bottom panel through the whole and then turn the access panel counter clockwise to unscrew the plastic drain cap behind it. After everything is cleaned and the error returns then replacing the drain pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Hello & Welcome to FixYa

E13 error in your Bosch washer is a drain error and is displayed when the drain time exceeds & the washer is unable to drain so the door won't open sometimes when this error is displayed. You will have to clean the drain trap in the bottom right hand corner. You can stick a straighten paper clip in the access panel located inside the front bottom panel through the whole and then turn the access panel counter clockwise to unscrew the plastic drain cap behind it. After everything is cleaned and the error returns then replacing the drain pump is recommended repair. Please get back to me if you have any other questions.

Kevin

The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

Here the tips... support/t7599677-error_code_13

Hello and welcome to fixya.

The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, ( or in Bosch terms "pump time exceeded" )

What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely.

You haven`t mentioned if you`ve checked the pump...of course why would you if you didn`t know what E13 meant...

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, I'd guess you could get wet. ( unless you`re lucky enough to be close to a floor drain )
2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
3. Find a drill bit or small screwdriver that fits in the hole in the round door.
4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "fixya" and good luck.

macmarkus :)

I thin E13 is motor error, I will check.

For a Bosch washing machine, Error 13 is pumping time exceeded. So, in general, the issue is pump related. Things to check would be if the pump is blocked (it can be cleaned out if you can get the service door in the front panel off), check the wiring connections to the pump, and check the drain hose to make sure it is not blocked.