Missing Outlook Calendar, Contacts, tasks, email after hotsync

Please try the following: 1. Pop the Software Installation disk that came with your treo into your pc and allow it to autoplay. 2. After the disk begins playing, you will be prompted to choose your language-do so. 3. After a second a new dialog box will appear-Select the option "Change your syncronization method" 4. Select "Use Microsoft Outlook to manage Calendar, contacts, tasks and more. 5. Perform a hotsync 6. Open your versamail and hit the sync button

Try to change conduits to hotsync with PDS, if it will work then the problem is with the MSOutlook.

This morning I downloaded LifeDrive Update 1.0, and when I did a HotSync afterwards, I got an error message saying, Handheld Tasks application database version not supported. Handheld Notes application database version not supported. Now my contacts, memos, tasks, calendar entries and possibly other items are all gone!! This is the core data that is the reason why I use a PDA! I would be totally distraught, except that the data does still seem to exist in Outlook on my PC. I am running Outlook 2002, SP3 on a WinXP machine. Can anyone help to fix this problem? thanks,

This is how I got it working. Don't use wireless sync software, someting is definitely buggy with it. Here is what I did to resolve sync errors: 1. Perform a hard reset on the Palm 2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old. 3. Connect the Treo to your computer. 4. Right click the Hotsync icon in the taskbar and click Custom. Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld. 5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now

I was ready to give up completely. Uninstalled, reinstalled, nothing worked. Here is what I did to resolve sync errors: 1. Perform a hard reset on the Palm 2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old. 3. Connect the Treo to your computer. 4. Right click the Hotsync icon in the taskbar and click Custom. Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld. 5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now. This worked for me. I hope it helps with your errors.

Generally this error means that HotSync manager (via the 4 Outlook conduits) is having a hard time connecting to your Outlook or, in some cases, specifically to your Oultook profile.

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Thanks

Click on the hotsync icon in your system tray and then click "custom". That will bring up the list of things you are configured to sync with (conduits). For each of the ones you have problems with, click that conduit and then make sure it's set to sync the way you want...desktop overrides, handheld overrides, syncronize, etc. Potentially you have some of them selected as "do nothing". What shows up when I click custom from hotsync are the following Outlook Conduits: Calendar, Contacts, Tasks and Memos. If you don't have those showing up, you need to update your Outlook conduits on your PC. If you have them, click to select the problem conduit, then click "change" and select what you want to have happen.

This is what I did to fix that error:

Hard-reset your Palm to erase all data (that usually involves pushing the small "reset" button on the back, then pressing the "power on" button until the device boots, and then pressing "up" to confirm the hard-reset)


After that, sync your palm. The sync software will ask if you want to use your existing profile or create a new one. Create a new one. Then the program will offer to sync your Outlook profile with your Palm. Click on "ok", and a message asking you to accept to sync your Outlook data with more than one profile will pop-up. Click on OK, again... and that's it!

Have you setup an EAS account in VersaMail? The VersaMail application on your Treo 650 supports Exchange ActiveSync, which allows synchronization of Email and Calendar wirelessly with Exchange Server 2003. If an EAS account exists on the handheld the Calendar conduit will disable itself to avoid duplicates. Go to VersaMail on your Treo650 Select Menu: Accounts: Account Setup Check to see if any EAS accounts exist on the device by selecting and account, then Edit... One the first screen check Mail Service. Do any of them say "Exchange Activ..." If yes you'll need to delete that account to sync calendar entries.