Question about Nordic Track NordicTrack Treadmill, A2550

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Nordictrack c2050 treadmill is stuck on full incline. i do not hear any motor attempting to move. tried calibrating to no avail. thanks

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How do I fix a NordicTrack C2050 treadmill that has abruptly stopped?


see if you can remove the motor hood and look at the drive belt. it is a little belt from the motor to the front pulley to turn the walking belt. its either broke or fell off

Oct 21, 2014 | Nordic Track Nordictrack C2050 Treadmill...

1 Answer

Hello, WE have the model 4100i treadmill and the elevation is stuck in the highest position and won't reset to zero. How do I fix this or who can I call for this repair? Thanks, Tom


Try the calibration procedure found in the troubleshooting section of your manual first. Here are the basic instructions.
With the key in the console, press one of the Incline buttons. While the incline is changing (or the numbers on the console) , remove the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline.
If it still doesn't move, remove the cover. Find the incline motor. You will see a slot in the end of the motor. Using a drill with a standard slotted screwdriver bit, spin the motor counterclockwise (if it is having difficulties spinning, turn clockwise instead) for just a couple seconds. Now do the calibration procedure again.
I have had machines that got stuck before. Once released and recalibrated, the operation was OK.
The service number for your machine is found on the model number sticker on the frame of the treadmill.

Feb 26, 2011 | Nordic Track Nordictrack Apex 4100i...

1 Answer

Incline is stuck, motor still runs?


First try to calibrate the incline as described in your owners manual.
Start the machine. Press the incline up button. While pressing the button, remove the safety key.
Release the inline up button and reinsert the safety key. The machine should run the full cycle, up to maximum elevation, then back down.
If the motor moves and then resets, you may have an incline motor sensor defect. You will need to order a new incline motor. The sensor is not available separately..

Dec 15, 2010 | Epic View 550 Treadmill

1 Answer

On my nordictrack a/2350 the incline stoped working what could be wrong?


Follow the instructions found in your manual for incline calibration first. With the safety key/magnet in, press incline up, remove the key while the numbers are changing, release the incline button then reinstall the safety key. The incline should calibrate.
If the motor moves, then stops b4 completing it's cycle, the incline sensor may be defective. The sensor is the black cap/wire coming out of the top of the motor. Make sure it is connected properly.
If the sensor is defective, you have to order the complete motor to repair the problem The sensor can be replaced without replacing the motor, but it is not available as a replacement part..
Part #249516 around $110....

Dec 15, 2010 | Nordic Track NordicTrack A2350 Pro...

1 Answer

I have a C2050 and the treadmill will not go flat on the incline setting. It says it is 0.0 but it is not can you help me fix this problem.


If the incline motor does move, try the calibrating process. Call ICON for step by step procedure. If it won't calibrate properly, pull off the cap that has a black wire going to the controller board. You can gently pry up with a small flat blade screwdriver. Pull out the wire with the motor sensor at the end and clean off the oil on it. It may have too much that prevents the sensor from seeing the motor movement. Last and more difficult way is to manually adjust the motor shaft position. Turn the treadmill on its side. Remove the pin and bolt that goes through the plastic belly pan. Be careful that if the deck swings about, that you don't get your hands or anything hit by it. Now you need to turn the motor shaft to a new position and reassemble and see how it sits. You may have to do this several times until you get it where you want it. Important to know: The machine will slam to the floor if you don't turn it on its side to work on it and have the motor bolt inserted when standing it upright. You would hurt yourself.

Sep 27, 2010 | Nordic Track NordicTrack Treadmill, A2550

1 Answer

Treadmill stuck on highest incline....and motor running...but seems stuck...won't come down


If the incline is stuck, it could be a problem as simple as the gearbox on the motor being jammed. Unplug the treadmill remove the motor shroud then remove the incline motor from the treadmill, reconnect the wiring, plug in the treadmill and then try to run the incline motor outside the treadmill. Many times, this will unjam it if that is the problem and then reinstalling it in the treadmill will get it to work. If you have the same problem or it doesn’t run outside the machine and you can hear it try to work, you need to replace the incline motor.
If the incline motor does not move, we need to figure out if the motor is getting voltage. Use a simple multi-meter and set it to AC volts. When you put it into calibration, it tries to calibrate the directions one at a time. Measure across the white and black wires first, then measure across the white and red wires second. If the motor is getting voltage you will read 120VAC (or thereabouts) one one of the measurements. If you have voltage but the motor won't move, you need to replace the motor. . If the incline motor does not move and you have done the voltage test and you do not have any voltage present, there is a problem in the electronics board that supplies the power, you need to replace the board.

May 17, 2010 | Proform 650 Crosstrainer Treadmill

1 Answer

Hi, I have a NORDIC TRACK C2050. It is stuck at the full incline position. Everything else is working perfectly. I tried the reset switch with no luck. I can hear the motor when I depress the "up" arrow. I...


I am not familiar with that exact model, but it sounds like either the mechanism for lowering/raising is broken or it's off the track. Did you take it to its maximum height when this happened? If so, the teeth might be out of alignment.

Feb 24, 2010 | Nordic Track NordicTrack Treadmill, A2550

1 Answer

Hello I have a Nordic Track A2050 treadmill and it has worked flawlessly till today, The unit was open (unfolded) and I wanted to close it because I nearly killed myself tripping over it, so I turned it on...


Hello there, The machine is attempting to do an incline calibration. Keep the unit lowered as you have it, reinstall the safety key, allow the unit to go all the way to the top and then all the way to the bottom. The machine will stop when at the bottom and the screen will go back to normal. The machine will not overtravel the incline motor and damage it. Just let the calibration finish the procedure and you will be fine.
Good Luck! Tim
FYI this will happen anytime the safety key is removed while the incline is moving on nordictrack brand machines.

Jan 11, 2010 | Nordic Track NordicTrack Treadmill, A2550

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