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Posted on Jul 27, 2011

HTC Hero cannot locate service/signal. Spoke with Sprint and the account is fine and should have service. Did a factory reset and it still is not working.

5 Related Answers

Anonymous

  • 153 Answers
  • Posted on Jan 27, 2010

SOURCE: I want Modem Driver for HTC Hero phone using

Using the HTC Hero as a USB Modem
In order to use this functionality, the HTC Sync software must be installed onto the PC first (http://blog.brightpointuk.co.uk/synchronise-htc-hero-microsoft-outlook).
The HTC Sync installer is included on the SD card that comes in the Hero sales package, or alternatively is available for download from our FTP site:
ftp://ftpaccess:[email protected]/Technical%20Support...
You can download the software to your PC, or insert the microSD card into a suitable reader to access the software.
Once installed, on the Hero device browse to Settings --> Wireless Controls and enable the option to enable Mobile Network Sharing. Now connect the Hero to the PC via the supplied USB cable. Windows will detect the new hardware automatically and install an "HTC Remote NDIS Network Adapter": Provided that your Hero has a cellular data connection, you will now be able to use that connection from your PC.

(If you found this information helpful please rate this answer with a big thumbs up and thank you for visiting Fixya!)

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drneosmith

  • 4 Answers
  • Posted on Feb 03, 2010

SOURCE: want to factory reset an unlocked htc touch cdma (vogue)

All you have to do is... hold down the (RED) End button and the (GREEN) Send button at the same time, and while still holding them down POKE your stylus in the soft reset hole at the bottom of phone.
Soft Reset button is located to the right of the mini USB charging port, assuming the phone's screen is facing you.
Confirm you want to Format and Done!
P.S. Sometimes if you don't hold the Green and Red buttons hard enough they tend to unclick and reclick if you don't apply Firm and even pressure. Also if you still have trouble make sure the phone is in the BOOTING cycle when you attempt this.

iphone service

  • 228 Answers
  • Posted on Mar 09, 2010

SOURCE: locked HTC Hero ESN on sprint; need to rewrite ESN

download this and unlock ur phone http://rapidshare.com/files/168472642/HTC_unlock.rar

Anonymous

  • 174 Answers
  • Posted on Apr 03, 2010

SOURCE: have a Sprint HTC HERO cant pull up picture mail,

this is currently a known issue with the device it will be fixed with the realese of 2.1 in a few weeks, a work around is to go to sprint.com/picturemail then log in and veiw and or save or download your pictures from there untill the official fix comes out

Anonymous

  • 56 Answers
  • Posted on May 25, 2010

SOURCE: HTC Hero ringer/speakerphone doesnt work

check settings... check buzzer device... check contact of buzzer device to buzzer interface...

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Related Questions:

0helpful
1answer

How to reset htc hero with no email or pssword from sprint

With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the POWER button. After the phone is restored to its factory default settings, press MENU to reset it.
3helpful
1answer

Says the application HTC sense(process com.htc.launcher) has stopped unexpectedly. please try again this says on my HTC hero, sprint phone how can i fix this problem?

Hi,

Welcome to Fixya. To fix the issue you need to reset the phone to its factory settings

To reset the phone using buttons:

With the phone turned off, press and hold down the volume down and send buttons, then press the end/power button.

You will see 3 Android images at the bottom of the screen.

Follow the instructions onscreen to reset your phone.

Tip: If your phone hangs or freezes, remove the battery then wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.

If you have questions please let me know. Thanks for using Fixya
0helpful
1answer

My son lost his phone and got a replacement from Sprint. Can Sprint restore his contacts from the old phone?

With all Android phones your contact should be automatically backed up to his Google account.
Just login to his Google account on the new Hero and the contacts should be restored.
If you didn't set up a service through Sprint, then this is your only option.


If the solution answered your question, please choose the appropriate amount of thumbs up to give me.
If you have additional questions, I will reply as soon as I am able.
4helpful
1answer

I have a Sprint HTC Hero. When I try to power it up, it gets stuck on the screen that displays "HTC" and will not go any further. I have tried taking the battery out and hard reseting by...

1. When the phone is off, press and hold the Home and Power button until the phone comes on. 2. You should see a little icon with an exclamation mark. Now press and hold the Home and Power button again. 3. You should see some instructions and some options. Use the trackball to select Factory reset. This will erase all your phone's data, but if you're in the cloud (ie your contacts are with Google), you should be fine, you'll just have to reconfigure everything (ie mail accounts, keyboard calibration, home screens, app downloads and preferences).
0helpful
2answers

Cant connect to the internet using sprint 3g

Usually a restart should clear this up. Be aware that 'Ev' means 3G on the HTC hero.
Are you using a custom rom? What did you do recently?
1helpful
1answer

On HTC Hero msg occurs when using any google related service including app market, browser, etc... process com.google.gapps has stopped

The best thing to try is to do a factory reset on the phone to get it back to factory status. I've had to do this on my Android phone a few times. make sure to back up your data first. After you do this, see if you can access your accounts on Google before installing anything else.
0helpful
1answer

I was messing around with the pattern to open my screen on the htc hero by sprint and it went to this put your google account in and i forgot it

Go to the web site https://www.google.com/accounts/ and then click on the can't access your account option. It will direct you to another screen that will let you find your account information. Hope this helps! Good luck!
0helpful
1answer

HTC Hero GPS

try downloading GPS Essentials (free) from the market. It has a tab that shows how many satellites the phone is picking up. that usually is what determines the gps accuracy. also remember that the antenna is at the bottom of the phone. right where your hand holds it. This should not affect it but is good to know.
0helpful
1answer

Htc hero problems

You are very vague with your problems, but I would suggest going to a Sprint store to have them help you setup your new phone. They can step you through starting up, getting your accounts configured, etc.
0helpful
1answer
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