Question about NEC Electra Elite 32D-1 Corded Phone

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My voicemail has been set up, but it will not answer calls.. it rings and then rolls back into the main message for the office

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  • 18 Answers

Set your Call Forward Busy/No Answer to go to voice mail ext. as follows: Lift the handset, dial 4 then 3 followed by the voice mail ext. (the number you dial to retrieve voicemail messages). Hang up.

Posted on Jan 25, 2012

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 4 Answers

SOURCE: Interel voice mail rings

In System Timers change the System Forward Initiate timer. Be cautious that this is a system wide timer and will affect all users. If you want it done just on one phone it gets a little bit more complicated but it is still possible.

Posted on Dec 31, 2008

consultel1
  • 860 Answers

SOURCE: Samsung Prostar 816

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.

Posted on Feb 13, 2009

ynotphone
  • 192 Answers

SOURCE: Unanswered calls will not go to voicemail

Ok, do you know how to get into system programming?

If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.

Voila, that set will now goto voicemail.

Posted on Mar 25, 2009

consultel1
  • 860 Answers

SOURCE: Voicemail is not picking up for incoming calls...

Sounds like you need to set the call forward no answer to the VM pilot DN for the set with the new mailbox.

Posted on May 27, 2010

Testimonial: "Thanks so much! I somehow stumbled upon this solution through trial and error. It all works now. =)"

cnavarro
  • 2460 Answers

SOURCE: Our office has Panasonic KX-T7433 phones

If nothing answers extension 165 then you probaby don't have voice mail. You can look for something as simple as a TVS-50 or a TVA anything sytsem (US part numbers). Ebay has deals, but check back here before you dive in. You can probably pick up a system for less than $300.

Carl

Posted on Oct 21, 2010

Testimonial: "Thank you very much for that info! We are v small company so we will divert the number to a mobile phone for the time being. "

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THE ANSWERING SYSTEM WON'T RECORD MESSAGES,ALL MESSAGES GOES INTO POOVIDERS VOICE MAILE, AS IF MY PHONE IS BUSSEY?????? I CHECKED AND RECORD TIME IS NOT SET TO ANNOUNCE ONLY ANS ALL MESSAGES HAVE BEEN...


This happens when the number of rings to answer of the provider voicemail is less than the number of rings to answer that the answer machine is set for. For example: if your provider voicemail rings to answer is set for 3 rings and the answer machine is set for 4 rings then the voicemail answers before the 4th ring, therefore the answer machine will never get a message. I would call the service provider's customer service number and request they increase the rings to answer above the number of rings to answer that the answer machine is set for. If you don't want voicemail to answer any calls(when your line is busy or when the answer machine is turned off) ask your service provider to disable voicemail.

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Per the Sprint support site at http://search.sprint.com/inquiraapp/ui.jsp?ui_mode=answer&prior_transaction_id=2&iq_action=5&answer_id=33554455&highlight_info=6293864,0,6&turl=http%3A%2F%2Fsupport.sprint.com%2Fsupport%2Farticle%2FSet_the_number_of_rings_for_voicemail%2Fcase-ev207663-20090626-084943#__highlight&id16=voice+mail :
"A call will roll to your voicemail if unanswered after 23 seconds.
This setting can't be changed. However, on your Sprint phone, you can change your ring tone to one that reduces or increases the number of rings you hear before an incoming call rolls to voicemail.
For details about setting up and changing your ring tones, refer to the user guide for your phone."
If this is not the problem with your phone I suggest you call their support line:

Call *2 from your cellular phone or 888-211-4727 (Sprint phones) or 800-639-6111 (Nextel phones)
They may ask you to perform troubleshooting tasks, so it would be best to call from a phone other than the one you need help with.

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Sounds like you need to set the call forward no answer to the VM pilot DN for the set with the new mailbox.

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Your voicemail thinks that it is ringing six times. The time that it takes to transfer to the extensions counts. Whiloe it seems that there is a lapse the system actually is using enough time to ring six times total. If you need longer ring time at the extension, take in account the transfer time and set it to pick up after 8 or 9 rings. It will actually only ring six. You just have to trick the system a little.

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Yes Music can be played from your system during transfer. Simple connect any radio or cd player to the RCA jack located on your KSU (main box) For setting the time in voicemail log into box 999 with sec code 999997 or just 997 and press 8 for admin features. More guides and ACTUAL manuals can be found here
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Unanswered calls will not go to voicemail


Ok, do you know how to get into system programming?

If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.

Voila, that set will now goto voicemail.

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It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

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