I have a lexmark x5650 printer and I can send a fax but I cannot recieve a fax. Can you please help me?

Please visit the Lexmark website at http://bit.ly/ctQOTZ for the Lexmark X5650 Fax Guide.

I hope this information has been helpful.

Are you sharing your home phone line with your fax? If so, do you have a voicemail or an answering machine connected in the same line?

If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Be sure the face up direction is correct.....Sounds like you may be faxing the back side of your page.

try contacting your telephone service provider asking is your line is allowed to fax .becoz some service providers block the fax line if it hasn't been using the fax for a long period of time.

Sending a fax using the printer control panel:

1. Make sure the printer is on and is connected to a working phone line.
2. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the
   scanner glass.
3. From the printer control panel, press the Fax button.
4. Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list.
5. Press Color or Black to select a color or black-and-white fax.
6. Press Start to send the fax job.

Source: Lexmark 5600-6600 Series Fax Guide

Make sure the correct phone line is connected to the printer and the correct fax number is set in the printer. This article in the Lexmark website will help you identify and resolve your fax problem: Fax Troubleshooting Topics

Go to this site and go to page 22, it tells all you need to know to recieve faxes auto.

http://www.lexmark.com/publications/pdfs/2007/5600-6600/v8479132_en.pdf

If link does not work copy and paste into browser.

Hope this helps!

Just to set your expectation, MagicJack phone service may work but Lexmark does not recommend the printer to be connected to a digital phone signal (e.g. MagicJack, Vonage, etc.) since there are lots of jitter and packet loss in the transmission signal resulting to fax failures. The Lexmark fax machine will have its optimum performance when connected to an analog signal(regular telephone line). But here's how to configure the printer's baud rate. From the Control Panel, press Settings(wrench icon)> Fax Setup, hit Ok > Dialing and Sending, hit Ok > Max Send Speed, hit Ok > set down the speed to 9600 bps. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

is it a 800 number?

Check out Troubleshooting- good luck


http://www.lexmark.com/publications/pdfs/2007/5470/v6841177_en.pdf