HP Officejet 6500 Wireless All-in-One InkJet Printer Logo
Posted on Jul 24, 2011
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I just replaced by black ink on HP Officejet 6500. It will not print black thought it maybe the cartridge I replaced it again. Still want print. I tried three new cartridges. The color works fine KAy

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Michel Smith

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  • Master 1,218 Answers
  • Posted on Jul 25, 2011
Michel Smith
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Hi,

The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

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My HP 6500 wont print black ink. It's like a very very light grey and I can't see it. Tried 2 new print cartridges and no luck. Please help.

Hello,

The HP 6500 printer has separate in cart and print heads. The light print you are getting is because the print head in clogged with dry ink. First thing to try is to go into the printer software on your computer and do a print head cleaning procedure, this will take a few minutes to finish. You may have to run this several times to clear out the dry ink. If this does not solve the problem when you will need to get a replacement print head, the part number is CB868-30002
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Unplug the printer for at least overnight. I have 3 of these printers and all 3 have done this. All 3 came back after being unplugged for a long period.
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Is it genuine or refilled??
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Hi, When using refilled print cartridges, the Estimated Ink level and the Printer Status Window may indicate that the print cartridge is out of ink. Either continue to use the print cartridge until print quality degrades, or replace the print cartridge with a new HP print cartridge.

The methods of replacing the ink cartridge of the printer follows here:
Open the printer cover
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Pull the down slowly the ink tank off the carriage..
Remember the place where the color/black position.
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HP Deskjet 6500 Series Printer - Setting Definitions

Hope the instructions provided helps.
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Recently bought an HP Officejet 6500. How do I

This video shows how to change ink cartridge on HP 6500 and 6500A
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