All of a sudden the MP560 won't turn on. The outlet is working but the printer doesn't respond to the ON button. I've checked the power cord it seems to be ok, the cord hasn't moved or been under any stress as the printer sits in the same place without moving

Hi!
Just had the same problem and I want to sincerely thanks rey francis basa !
I went down and changed C16 as you said. Exactly where you said.
Works perfectly now!

Hello,

If it is your first time using your printer, then you need to install the driver for it to work.

If you have used your printer without any problem before then, there are two possible reasons why your printer/scanner is having that issue:

1. Connection error
2. Driver problem

First thing's first. Restart your computer and your printer. there are times that computers and printers just need a restart for it to work. Yes, it's strange but it's how things work with machines. They need rebooting to work smoothly.


If rebooting your computer and printer won't fix the problem. Here are the things that you can do.

1. Connection error:
.
a. Turn off your printer and turn it back on. Try scanning, if no go.. proceed to step b.

b. Unplug your printer from your computer and unplug it's power cord and press and hold the printer's power button to 5-8 seconds to completely drain the power. Plug it back in to the wall outlet leaving the connection between your computer and the printer still unplugged. wait until your printer completely turns on. Plug it to your computer and do the scanning process.

If all steps above don't work, then you need to check the driver.

Uinstall the driver of your computer by going to the control panel. After uinstalling it, then reinstall it by using the dvd that came with your printer. Follow the on-screen instructions and try scanning. It should work.

If it doesn't, please reply to this thread.

Thank you for using fixya.com

Carlo Adrian

see thi steps and fix it.God bless you
If the iron doesn't heat, make sure 1) power is on to the outlet, 2) check the electrical cord and 3) check the thermostat and replace if necessary. Use the VOM.

Check with Lexmark to see if there is a reset button for unit

Please try changing your power cable.

Try to unplug the power adapter from the printer.


Then unplug the power cord from the power outlet. Wait at least 10 seconds before re-plugging the power cord into the power outlet in the wall (bypass any power strip) and the power adapter into the printer. This will give enough time for the printer to reset itself. If printer won't automatically turn on, press the power button. If that doesn't help, please contact Lexmark Technical Support Center for additional assistance.

Try resetting the router. There should be a little hole somewhere on it with a button inside that you can press with a paperclip. Try holding that button down while you unplug then plug the router in while holding it (if possible). If that doesn't work, I'd suspect the storm might've damaged the router somehow. Was it plugged into a surge protector, and/or have you noticed any other issues with anything else that was turned on at the time?

Plug a light into the outlet used for the A/C, if the light does not come on when reset then the circuit breaker that provided the power to the outlet need to be reset or replaced.

Most likely, this issue might be caused by Start button being stuck. If you can't turn the product ON by pushing the Start button, double check if the Start button is somehow stuck, and also make sure that the unit is firmly plugged in to the wall outlet. If that doesn't resolve the issue, try a different outlet because you might be experiencing power outage on the outlet where it's plugged in. If that won't resolve it, I'm afraid the unit has to be serviced.

I'm going to try a new power adapter.
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