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Posted on Jul 22, 2011
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The photo slide show is now blank The photo show is now blank. I have a GE model 27956 DECT6.0 Cordless Handset with Caller ID & Slide Show. I can not view or add new photos to the slideshow. I pushed the reset button, but it didn't work. I disconnected the power and phone cord and connected again but no results. The screen is brightly lighted and blank. Can this be fixed? Your help would be greatly appreciated.

  • nvpgk55 Jul 25, 2011

    This did not work. Please provide another solution.

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2 Answers

Muzahura Frank

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  • Master 2,071 Answers
  • Posted on Jul 25, 2011
Muzahura Frank
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That is a common problem in that set and i would advise, if still under warranty consider that but if not, then repair may not be cost worthy as it will involve replacing the circuit board to the display unit.
hope that helps.

Jose Cada

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  • Master 3,530 Answers
  • Posted on Jul 22, 2011
Jose Cada
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Welcome to Fixya

Try this procedure to drain the static energy of the phone.

1. unplug power from base
2. unplug phone connection from base
3. remove cover and battery from handset
4. wait 10 minutes
5. put battery back, reattach phone connection and power

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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The photo slide show is now blank. I have a GE model 27956 DECT6.0 Cordless Handset with Caller ID & Slide Show. I can not view or add new photos to the slideshow. I pushed the reset button, but it...

1/15/09

To fix this issue:

1. Unplug the Unit
2. Unplug the Phone Cord
3. Disconnect the Battery from the Handset
4. Wait 10-15 minutes… and put back together in Reverse Order
5. Connect the Handset Battery
6. Plug-in the Phone Cord
7. Plug-in the Unit

You can do this w/o the phone cord attached.
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2nd request: Model 27956 GE Cordless Handset with Picture Caller ID & Slide Show. Won't work after power outage. White & gray screen only. Disconnected and reconnected as advised by service call....

This fixed mine:

1/15/10

To fix this issue:

1. Unplug the Unit
2. Unplug the Phone Cord
3. Disconnect the Battery from the Handset
4. Wait 10-15 minutes… and put back together in Reverse Order
5. Connect the Handset Battery
6. Plug-in the Phone Cord
7. Plug-in the Unit
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I have three handsets and two of the phones caller id is not show

yes if its fading out .its possible that the battery is causing this.also other possibility is that the internal cicuit of the device is moistened or may be needs to be resoldered as some connections may be loosened up too. its a common problem and will get fixed once above things are checked 1 by 1. thanks.
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GE 27956 only produces white screen in photo frame.

I followed these steps that were listed, but it didn't work. Then I increased the time in step to an hour, and it worked

I called GE support. I was told
1. unplug power from base
2. unplug phone connection from base
3. remove cover and battery from handset
4. wait 10 minutes
5. put battery back, reattach phone connection and power

It solved the problem.
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I contacted GE today and they told me how to get the caller ID to work on the additional handsets. You must follow these steps in the exact order given.

#1 - unplug the base phone
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reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in. It takes about another 10 minutes after that before all phones start recognizing caller ID but it now works fine.
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