Only the audio is recording, NO VIDEO, onto the hard drive. The JVC reads, "Lens Cap" even when the lens cap has been removed. Flip out screen is black. Only shows record settings; Battery life, Time and others. When in still camera mode, pressing the REC/SNAP button results in the sound of an image being captured, but no image on screen. When in video camera mode, pressing the REC/SNAP button results in audio recording but no image recording. All other functions appear to be working normally.

This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

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