Hi most deep freezers operate at 0 dergrees. your model may have 2 temp zones. 0 or 20 deg.I'm gessind that your sensor is going off when the defroster is on to melt ice (defrosting). Lower the setting. monitor and repeat as needed. if it continues you may need to replace the unit or ad freon. If the unit is over 13 years ge a new one.
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