Needs descaling, I don't have the manual, what is the procedure??

Page 13 of the manual lists the fourteen steps in order to properly descale the unit and return it to service.

Hi, you need to select descale procedure from menu options and then add descale solution usually 100-125ml to 1l of water to your tank. Also you should find this how to do in instruction manual.

https://www.philips.co.za/c-f/XC000004129/i-cannot-finish-the-descaling-procedure-of-my-saeco-exprelia

https://www.philips.ca/c-f/XC000005641/i-cannot-finish-descaling-my-saeco-xsmall-espresso-machine

I was told by tech that if you hold the water button in for a few seconds then this resets. It depends on what kind of water you use too. If you use filtered or spring water then you don't need to descale it as often and you can override this by above method. Hope that helps.

As per other thread, descale machine with kettle descaler in the dispenser instead of powder, then run the machine through a cycle with nothing in the dispenser. The salt chamber sensor will eventually clear, but make sure you don't overfill with salt.

Marion, mine does the same and is around the same age. Did you ever get advice regarding this. I don't use rain water, I use tap water, but same problem

Hi Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll up until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say, "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to "Signal Descale" and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.

Hi.

Disconnect and re-apply power (unplug power cord). After that try doing rinse and descale procedure as from manual. You may need to keep adding water while performing the procedure.

See also: the ventilate error.

Regards.

Ginko

Hi Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don’t have to do a thing except mix 32 oz. of water in the tank with descaling solution (1 packet or 1 oz.) and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say “Descale finished”. Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose “Yes” and push enter so the machine will tell you when you need to descale again. Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.

You may run an extra descaling procedure by simply following the directions in your manual and ignoring the fact that the red indicator light is not on. The red light is not necessary and the descaling process will operate perfectly any time you want to do it.