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Your best bet would be contacting the manufacture and claiming defect like you said. A lot of clothing companies that branched into watches seem to have this problem. Because of the brand name, it is a high dollar designer watch that seems worth the buy, but after something goes wrong with it, you can't find any help anywhere without paying a arm and a leg for it. Your best bet would be to buy a brand of watch from a company that is only known for its watches, and the quality. Such as Invicta, Luminox, Casio, Citizen, Fossil, etc. with a big advantage of this being that brands such as these can almost always be fixed a watch shop. Good Luck, and I hope they replace you watch!
Contact this address CK Watches/Jewelery in UK: 67 South Molten Street Westminster, London W1K 5SY tel. 44.207.629.34.05
You also can try by contacting some private watch repair centers in UK: http://www.watchdoctors.co.uk/calvin-klein-watch-repair.htm or call +44 (0)
1442891435 http://www.bablas.co.uk/ or call +44 20 8900 9229
mcdevito75 here, Ebay has a huge selection of watches, and the post office will deliver to Columbia by first class International, seee post office for customs form, very easy to ship or mail very easy.
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