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PUK codes are only available from your service provider
contact them on another phone , provide proof that you own the account and they will give it to you
Or if you forgotten the screen lock password the hard reset will help (but you will loose all data). For instructions check this link: http://www.hardreset.info/devices/alcatel/alcatel-onetouch-fierce-2/
HI, contact Alcatel direct and tell them you need a PUK code. They will ask you various questions like phone and model and you will need to write down the code which is generally long.
Giffgaff is community based, if you can't find what you need from this link ask your question in the gg community. I use them and so far every question I have asked has been answered. Alcatel All phones and tablets The giffgaff community
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