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sounds as if you have a lose wire in the base or else you element has failed. Undo the bottom of the kettle and check all wires are connected to the element. If all the wires are connect i would say your element has blown.
Unfortunately the problem is in the switch mechanism, and will need to be replaced to correct the problem. My sense is it would be cheaper to replace the kettle than trying to find somebody to repair it.
1. Check the continuity on the power switch 2. Check to see if any thermal cut-out is open circuit 3. Check to see if the element has gone open circuit.
Any open circuit indicates the part will require replacing. Given the cost of the kettle, if the element has gone open circuit it may be worth considering replacing the kettle itself.
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