Bosch 3.81 cu ft WFMC530 1UC Nexxt 500 Plus Series Washer Logo
Posted on Jul 19, 2011

Bosch 500 Vision series washing machine, E13 error code. I read the posts on how to correct the error but I don't see a round "door" on the front of my machine

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Ted KARONIS

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  • Posted on Aug 17, 2013
Ted KARONIS
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Anonymous

  • 2605 Answers
  • Posted on Sep 01, 2011

SOURCE: THE bOSCH 300 SERIES WASHING

Hello, welcome to FixYa.

The E13 error code on most series Bosch including the "Nexxt" series washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs, and a pair of mechanics gloves are recommended due to extremely sharp edges...safety first**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water that is typically the reason for a locked door, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

  1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner) macmarkus_26.jpg
  2. Find a drill bit or small screwdriver that fits in the hole in the round door.
macmarkus_30.jpg
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a green ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.macmarkus_28.jpg


macmarkus_29.jpg

6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)

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Anonymous

  • 1 Answer
  • Posted on Aug 10, 2009

SOURCE: e13 error code with my

As with some of the other solutions to this error after unplugging from the wall and popping the cover off and unlatching the door with the "emergency" latch release I was able to drain the tub wuth my shop vac then removing the cover to the pump cleanout was able to vacuum the remaining water from the pump . I discovered several buttons and other debris in the fins of the pump, removed those and reassembled. Good as new!

Anonymous

  • 1 Answer
  • Posted on Sep 06, 2011

SOURCE: Bosch Vision 300/500/dlx Series Clothes

Im getting an error e13 message and don't know what to do

Anonymous

  • 2777 Answers
  • Posted on Oct 12, 2010

SOURCE: user manual for Bosch vision

This was very difficult to find, but I found it just for you! Please make sure you rate my answer 4 thumbs up! Thanks so much for understanding, it would be a huge help to me. I would be forever grateful if you could do this for me. To view the manual you will need adobe reader, which you can get for free from http://get.adobe.com/reader/ You probably already have it though, please try opening the file first and find out. Here is the manual / guide please give it a few minutes the file is quite large:

http://micromatikal.dlinkddns.com:8000/cust/vision500.pdf

richroth

Richard Roth

  • 9472 Answers
  • Posted on Nov 26, 2010

SOURCE: Have a BOSCH 300/500 series washing machine.

The door locking mechanism has malfunctioned and/or is overheating. It is recommended that remove power from the appliance (unplug it) for 30 minutes and try again. If the problem persist, you will need to replace the door lock assembly.

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E:27 error on bosch 500 series washer

turn the dial to the off position. Hold down both the delayed start and spin select buttons and turn dial to the left one click (cold position). you should then here the door unlatch. let go of the buttons. you will see some other codes p 01, p 02. turn dial to off. it should work fine after this. it worked for me. this should be in the manual.
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Bosch vision 300/500 dlx series washing machine: how do you remove the front kick plate to access the pump?

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THE bOSCH 300 SERIES WASHING MACHINE IS NOT DRAINING PROPERLY AND IT GIVES ME A MESSAGE e13. wHAT DOES E13 MEAN? pLEASE HELP

Hello, welcome to FixYa.

The E13 error code on most series Bosch including the "Nexxt" series washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs, and a pair of mechanics gloves are recommended due to extremely sharp edges...safety first**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water that is typically the reason for a locked door, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
  1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner) macmarkus_26.jpg
  2. Find a drill bit or small screwdriver that fits in the hole in the round door.
macmarkus_30.jpg
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a green ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.macmarkus_28.jpg


macmarkus_29.jpg

6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)
8helpful
1answer

We have error code E:13; and can't get the door open .. can you assist?

Hello, welcome to FixYa.

The E13 error code on most series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs, and a pair of mechanics gloves are recommended due to extremely sharp edges...safety first**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water that is typically the reason for a locked door, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
  1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner) macmarkus_26.jpg
  2. Find a drill bit or small screwdriver that fits in the hole in the round door.
macmarkus_30.jpg
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a green ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.macmarkus_28.jpg


macmarkus_29.jpg

6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)









5helpful
1answer

Code E13

For a Bosch washing machine, Error 13 is pumping time exceeded. So, in general, the issue is pump related. Things to check would be if the pump is blocked (it can be cleaned out if you can get the service door in the front panel off), check the wiring connections to the pump, and check the drain hose to make sure it is not blocked.
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