GE gas cooktop modelJGP970BEK2BB. The unit is in the unlocked position, burners will light, but "lock" light remains on and buzzer/alarm sounds the whole time?

Take a q-tip and clean under where it clicks. Might have food or grease covering release hole.

Hi,
Here is a tip that I wrote to give details about why your cooktop will not spark to light the burners..

Cooktop Range Stove spark ignition does not work

heatman101

Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101

Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101

Don't buy GE ****

all burner igniters work at the same time - you may have a faulty electronic spark unit. change the spark unit. go to repair clinic dot come for the unit. also would be wise to check the ingniter start switch on the gas burner control knob

Probably a spillage or boil over has clogged the burner and some of the liquid has dampened the shank switch mounted on the burner post. Get a shop vac and clean the burner. Wait a day or 2 and see if the switch stops. OR disable the ticky ticky by removing the bottom drawer and looking for the spark module. Remove one of the hot wires and tape it up. Light the burners like granny does with a match. LOL

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Contact your local gas company and turn off the gas to the unit.

I would have someone come out. Perhaps a gas plumber first. Gas is not something you want to fool around with yourself.

Are the other 2 burners lighting with the spark? If so the other 2 are either shorting before the burners or the sparkers are faulty.

To service, the cooktop needs to be completely removed from the bench and disconnected from the gas as the access is from the bottom.

I could step you through it while watching, but to do it this way is not a good idea. It's probably worth ringing a serviceman.