My fax keeps printing the same fax continually. I have checked the other end and there fax is all OK. How do I make it stop?

"Unable to Print 49" occurs when:
- there is a mechanical malfunction
1. Confirm the error message appearing on the display.
- If "Unable to Print 49," continue to step 2.
- If a different error message, click here to search for that error message to locate the appropriate troubleshooting steps.
step 4.
- If "Unable to Print 49" returns, skip to step 5.
step 5.
Warranty and Service Options.
- If you want to confirm and transfer faxes, continue to step 6.
- If you only want to transfer the Fax Journal Report, skip to step 7.
Warranty and Service Options.
a. Press Stop/Exit to temporarily clear the error message.
b. Press Settings.
c. Press ? or ? to select Service. Press OK.
d. Press ? or ? to select Data Transfer. Press OK.
e. Press ? or ? to select Fax Transfer. Press OK.
- If "No Data" appears, there are no faxes to transfer. Press Stop/Exit. Continue to step 7 to transfer the Fax Journal or if done transferring skip to Warranty and Service Options.
- If there are faxes in memory, you'll be prompted to enter a fax number. Enter the fax number, including the 1 plus the area code. Continue to step f.
step 7 to transfer the Fax Journal or if done transferring skip to Warranty and Service Options.
Warranty and Service Options.
a. Press Stop/Exit to temporarily clear the error message.
b. Press Settings.
c. Press ? or ? to select Service. Press OK.
d. Press ? or ? to select Data Transfer. Press OK.
e. Press ? or ? to select Report Trans. Press OK.
f. Enter the fax number, including the 1 plus the area code.
g. Press Black Start. The Fax Journal Report will transfer to that number.

correct

Have you checked if there are any Documents Stuck in Queue to print ? ( under Control panel - Printer and faxes folder )

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone. ( Refresh the Printers and Faxes folder )

If this does not fix the issue :

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

Please follow this instructions; i don't know whether you've disconnected or not but it's been disconnected from my side. So i just wanna give some more hints to fix your problem;

Press the Menu key on the control panel.
Press the Up or Down Arrow key until Fax appears on the LCD.
Then, press OK.
Press the Up or Down Arrow key until Remote Fax Opt or
Advanced Fax Operation appears and press OK.
Press the Up or Down Arrow key until Fwd/Page/Store or
Forward/Store appears and press OK.
Press the Up or Down Arrow key until Off appears and press OK.
If you have faxes stored in the memory, you will receive a message that reads Erase All Fax? 1. Yes 2. No.

If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.
Or
If you would like to reprint the saved faxes, press 2 (No), press
Stop/Exit and continue to the following steps for instructions on how to print stored faxes.
If you do need the features that require Fax Storage to be On, the stored faxes will need to be erased or printed to remove them from the memory and to allow additional memory to be available. Follow these steps to print the stored faxes:
Press the Menu key.
Press the Up or Down Arrow key until Fax appears on the LCD.
Then, press OK.
Press the Up or Down Arrow key until Remote Fax Opt or
Advanced Fax Operation appears and press OK.
Press the Up or Down Arrow key until Print Fax or Print Document appears and press OK.
Press Black(Mono) Start.
After printing is finished, press Stop/Exit.
Good luck. Thanks for using FixYa.

It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

No, you must contact rhe sender, tell them to press stop.

1. Unplug the fax machine from the power outlet.
2. Press and hold the "Stop/Exit" key, then plug the power cord back into the power outlet.
3. Continue to hold the "Stop/Exit" key for 5 seconds. The display will return to date and time.
4. If the display does not return to date and time, please repeat the process to make sure the procedure was completed correctly.

Sounds like it is at the other end.
If other fax machines can send you multiple pages, your machine is ok.

My suggestion is to put it on pause and go in the menu to cancel.
sounds like you were making a copy on the fax and put in more than one.

Microsoft Windows XP Click Start and then click Printers and Faxes to open the Printers folder. Locate and double-click the Printer icon (not the fax icon if one is present) for the HP All-in-One. A window opens with a list of print tasks currently assigned to the printer. Highlight the first document in the list and click Printer . If Pause Printing or Use Printer Offline are checked, click to remove the check mark. If the page does not print, click Document and then click Restart . Microsoft Windows 98, Me, and 2000 Click Start , click Settings , and then click Printers to open the Printers folder. Locate and double-click the Print er icon (not the fax icon if one is present) for the all-in-one. A window opens with a list of print tasks currently assigned to the printer. Use the following steps to fix the stalled all-in-one. Step one: Restart the computer Click Start . Click Shut Down . Click Restart or select Restart from the drop-down menu, if available. Click OK . Check the print queue once the machine has restarted. If this step did resolve the issue, you do not need to continue to the next step. If this step did not resolve the issue, continue on to the next step. Step two: Restart the Print Spooler service Open Administrative Tools . For Windows 2000: Click Start . Click Settings . Click Control Panel . Double-click Administrative Tools . For Windows XP: Click Start . Click Control Panel . Click Performance and Maintenance . Click Administrative Tools Double-click Services . Click Print Spooler . Click Stop to stop the service. Click Start to restart the service. Click OK . Restart the computer.