Trying to watch a foreign film with subtitles (DVD). The subtitles are getting cut off at the bottom of the screen. TV is on full screen format (not Zoom). We tried moving the picture up the screen, but it only goes so far. We can only read the first line of the subtitle, and there are almost always two lines.

Maybe that's how it works, unless there is an auto subs or you must leave subs (aka subtitles) on.

You did not specify a make and model tv to comment on exactly.

Full screen is a function of the program you're watching. Some programs will never fill the screen completely because of the way the program was originally formatted. Example: You watch an older movie that was formatted for 4:3 aspect ratio. It is impossible to watch the movie full screen in it's native mode. It makes no difference if you're watching the program off a DVD or a cable channel. You can rty filling the screen with the stretch and zoom functioms on the TV, but you will have to live with a distorted picture or loose a lot of the program picture because zoom cuts off a lot.

try the pixel shape button on your remote control.

Are you sure they are subtitles rather than closed captioning (if it is TV rather than DVD, it is closed captioning)?

If it is closed caption, pressing subtitle won't turn them off. If there is a button that says "Closed Caption" or "CC" press it. If not, press menu and look for the CC option (it should be under video or audio depending on the TV). Turn it off.

If you are watching a foreign language movie on TV (not DVD) it is likely hardsubbed (you can't turn the subs off because they are burned into the video).

I called customer service, and although I had to wait a long time, I was able to talk to a representative who solved the problem for me. On my Panasonic remote, I clicked on "Format", and I discovered that I could adjust the screen using the various formats which are displayed.

The correct subtitle is not loaded then. try the menu for selecting english subtitle :) hope, it will solve your problem.

Its settings of your dvd player. go to dvd player menu and check language settings.

Ughhhh.....I'm in the same boat! I'm so bummed......we called our cable company on the off chance that it was a cable thing. They were very helpful and tried to give some tips but nothing has worked. I'd appreciate any help!

More then likely it has to do with the aspect ratio of what you're trying to watch. Most DVD's are in widescreen format (2.40 to 1) like you would see in a theater but an HD tv is a 16 by 9 format or 1.85 to 1. Look at the DVD case and see. Also some HD shows are in widescreen so you'll get the same thing. You're only option to fill the screen is get movies in 1.85 to 1 or use your zoom functions however these do tend to distort the picture.

It sound that the problem is with the movie not the dvd player